People will determine whether AI in the workforce works or not

Artificial intelligence (AI) and automation are changing how work is done across industries. From warehouses and manufacturing environments to recruitment, administration and customer service, technology is increasingly becoming part of everyday operations. But...

AI adoption should start with the work, not the tool

Across Africa, there is no shortage of AI pilots. PwC’s 2026 research found that 82% of organisations are running them, while 64% of workers are already using AI. However, few organisations have managed to scale that activity across the enterprise, writes Dillon Gray,...

Proposed gambling tax not a done deal

National Treasury must undertake rigorous economic modelling and meaningful consultation before finalising its proposed national online gambling tax, to avoid unintended consequences for South Africa’s government revenue, consumer protection and the regulated...

AI adoption is exposing the limits of cyber awareness

An organisation can train every employee to recognise a suspicious email and still expose sensitive information through an AI agent with excessive permissions. As businesses connect AI to their data and operations, cybersecurity awareness needs to reach the people...