SA Innovation Summit heads for Cape Town

Africa’s tech landscape is ripe with opportunities for local startups, presenting the potential for tremendous growth and innovation. As AI, blockchain, renewable energy, and other advancements continue to shape the continent’s future, African...

Chow Town by Nedbank reaches 75 000 gameplay sessions

Nedbank launched a game on the Roblox gaming platform four months ago, and it has already attracted 75 000 gameplay sessions, with sessions increasing daily. The game also features in the top 10% in terms of total numbers and session time of Roblox games offering...

GetWorth and Kwanele SA join forces to combat GBV

GetWorth, a car and technology company, has partnered with Kwanele South Africa, an accredited NGO dedicated to supporting victims of gender-based violence (GBV), to take a stand against GBV. Kwanele SA’s app has gained recognition for its support to GBV...
Don’t worry, AI won’t take your cybersecurity job

Don’t worry, AI won’t take your cybersecurity job

Will artificial intelligence (AI) take my job? This is perhaps one of the most prevalent narratives today as organisations and individuals face a future that is dominated by this increasingly capable technology. The surge in fear has been largely driven by the arrival...

A modern CCM platform won’t make you ditch legacy systems

Modern enterprises largely acknowledge that in the hyper competitive digital world, customers have options and remain loyal out of choice. With this in mind, it is crucial for businesses to invest in modern and agile communication tools. By Mark Todes, director and...

Repetitive conversations don’t have to be expensive

In any contact centre, there are some calls (both inbound and outbound) that essentially boil down to saying the same thing over and over again. These repetitive conversations cover everything from human resources functions (such as people calling to ask how much...