How the Travel Rule enhances digital currency safety

The Financial Action Task Force (FATF) Travel Rule for digital currency took effect in South Africa on 30 April, an important milestone in bringing transparency to the country’s digital assets sector. By Bradley Elliott, CEO of RelyComply With South Africa still...
Navigate the ethical crossroads of AI

Navigate the ethical crossroads of AI

As artificial intelligence (AI) permeates critical decision-making processes across industries, robust ethical governance frameworks are paramount. Agentic AI, capable of autonomous action and self-improvement, presents unique challenges, writes Sarthak Rohal, senior...
Upcoming trends, challenges, strategies for cloud

Upcoming trends, challenges, strategies for cloud

The rate of change in technology has made cloud computing a vital factor in the digital transformation of organisations. By Dean Baker, head of sales (Africa South Region) at Infobip This year offers significant trends, prospects, and issues that are likely to define...
The often-overlooked Achilles heel of local cyber defence

The often-overlooked Achilles heel of local cyber defence

Though the world of cybersecurity is perpetually shifting, one truth has remained constant: humans are generally the weakest link in an organisation’s defence. Despite this long-standing flag, a significant cybersecurity awareness gap persists in South Africa,...
When AI passes a Turing Tests it goes beyond a human problem

When AI passes a Turing Tests it goes beyond a human problem

In a public online Turing Test, researchers at the University of California San Diego found that the best-performing GPT-4 prompt passed nearly half the time – outperforming older models, but still behind the human baseline of 66%. As AI becomes better at mimicking...

Retro Rabbit’s Call Centre AI takes over the heavy lifting

In an era where customers expect instant and accurate support, many contact centres still struggle with outdated manual processes that slow response times and increase errors. Retro Rabbit has launched Call Centre AI, a cutting-edge solution that automates critical...