AI raises the bar for digital literacy

Most professionals today know how to send an email, navigate a basic spreadsheet, put together a presentation or make a video call without thinking twice. By Michelle Dobson, head of brand at Pnet Even young people joining the workforce have grown up with smartphones...

Why many procurement professionals still fear whistleblowing

A global study found that 43% of occupational fraud cases are uncovered through tips, making whistleblowers the most effective source of fraud detection (Association of Certified Fraud Examiners, ACFE). Yet, despite their critical role in exposing wrongdoing, many...

Buying AI was the easy part. The work begins with adoption

Something is happening in the South African market that doesn’t always surface in the enthusiasm around AI. Customers are investing. Pilots are running. Licences are in place. And 12 months later, the question is why it hasn’t delivered. It is not the...
AI becomes a bigger business cost – but what is the return?

AI becomes a bigger business cost – but what is the return?

For many organisations, AI adoption started small, through proof of concepts and small-scale trials, rather than full-scale rollout. By Junaid Kleinschmidt, intelligence lead for Accenture, South Africa Teams tested chatbots, employees began using generative AI tools,...

The growing push for AI transparency: What businesses should know

Artificial intelligence has moved beyond the hype and is now delivering real business value, as companies across the world use it to generate marketing material, social media content, product images, videos and customer communications. Melissa Morris and Jameel Hamid...