Sep 16, 2022
Most visitors to a website probably don’t know the difference between a chatbot and a virtual agent. By Ryan Falkenberg, co-CEO of Clevva To be frank, most probably don’t care either. All they want is an easy and efficient way to resolve whatever query or...
Sep 16, 2022
Praekelt.org, in partnership with Wits University and Behavioural Insights Team (BIT), has launched the #SafeSigns digital chatbot at the Sexual Violence Research Initiative Forum in Cancun, following a three-year study showing a low-cost digital intervention...
Sep 15, 2022
The Covid pandemic saw virtual identity checks become the norm. But not all identity proofing methods are created equal – some of the mainstream options fall far short of best practice guidelines. By choosing the right methodology and technology, CIOs and...
Sep 15, 2022
Predictive modelling is a critical component for any business looking to optimise their operations. As the name suggests, it entails forecasting outcomes for a business based on different permutations. “Having access to highly predictive models for driving...
Sep 15, 2022
Cyberattacks are increasing in number all the time, writes Pankaj Bhula, EMEA regional director: Africa at Check Point. Indeed, our 2022 Mid-Year Report revealed a 42% global year-on-year increase in attacks and according to the World Economic Forum’s 2022...
Sep 15, 2022
Organisations must modernise cybersecurity and skills development to meet the demands of a dynamic environment, writes Bradley Pulford, vice-president and MD of HP Inc Africa As the saying goes, ‘Change before you have to.’ While we eagerly await more...
