Sep 19, 2024
The clothing and textile industry has faced widescale criticism for controversial Environmental, Social and Governance (ESG) practices. South African consumers may imagine themselves to be far from the hub of these issues, but we are all participants in the global...
Sep 9, 2024
Almost all studies show that 90% of information is transmitted to the brain visually, so it is little wonder that data visualisation has become so important as an ecommerce business intelligence tool. As consumer demand increases with the advent of new technologies,...
Aug 27, 2024
The findings of PwC’s inaugural Voice of the Consumer Survey paint a clear picture of consumers’ changing attitudes towards goods that are responsibly sourced and do no harm to the environment. The findings, released by the professional services...
Aug 16, 2024
It is the question everyone has been asking since Amazon.co.za officially went live in South Africa earlier this year: Can homegrown ecommerce businesses compete against global juggernauts? As described by World Wide Worx in its “Online Retail in South Africa...
Jul 30, 2024
Providing a reliable and trustworthy delivery solution is the key to ensuring an exceptional customer experience. When customers can count on timely and accurate deliveries, their confidence in your business grows, leading to increased satisfaction and long-term...
Jun 26, 2024
As global e-commerce giants like Amazon, Shein and Temu set their sights on South Africa’s growing e-commerce space, local retailers may find themselves feeling the pinch. By Thomas Kingombe, MD and partner, and Vishakha Chopra, project leader at BCG...
