Aug 27, 2024
The findings of PwC’s inaugural Voice of the Consumer Survey paint a clear picture of consumers’ changing attitudes towards goods that are responsibly sourced and do no harm to the environment. The findings, released by the professional services...
Aug 16, 2024
It is the question everyone has been asking since Amazon.co.za officially went live in South Africa earlier this year: Can homegrown ecommerce businesses compete against global juggernauts? As described by World Wide Worx in its “Online Retail in South Africa...
Jul 30, 2024
Providing a reliable and trustworthy delivery solution is the key to ensuring an exceptional customer experience. When customers can count on timely and accurate deliveries, their confidence in your business grows, leading to increased satisfaction and long-term...
Jun 26, 2024
As global e-commerce giants like Amazon, Shein and Temu set their sights on South Africa’s growing e-commerce space, local retailers may find themselves feeling the pinch. By Thomas Kingombe, MD and partner, and Vishakha Chopra, project leader at BCG...
Jun 19, 2024
By the end of 2025, nearly half the population of Africa will have engaged in buying goods and services online, compared to just 13% in 2017. This increase will be fueled by Africa’s young and growing tech-savvy population – 70% of sub-Saharans are younger...
Jun 12, 2024
South African retail has experienced profound transformation over the past few years, with digital platforms and e-commerce reshaping consumer expectations. However, we are just in the earliest phases of digital transformation and SME retailers will need to be agile...
