How the circular economy impacts e-commerce

As enterprises move online, the shipping and logistics sector offers many solutions that can help them become more sustainable, writes Natasha Parmanand, MD: operations sub-Saharan Africa, at FedEx. Among these is the growing field of reverse logistics. Sustainability...

The pros and cons of home delivery

With e-commerce in South Africa breaching the R55-billion a year mark, home delivery has become a way of life for the country’s consumers. Yet delivery isn’t the right fit for every retailer’s customer base or business model. Each merchant should...

Mobile devices should be retailers’ platform of choice

The retail industry has witnessed a remarkable transformation in recent years due to the widespread adoption of mobile devices, leading to the emergence of mobile commerce (m-commerce). This paradigm shift has changed how companies engage with their customers and...

ESG and sustainability the cornerstones of a future-proof business

In today’s dynamic global business environment, the importance of environmental, social, and governance (ESG) factors, as well as sustainability, is becoming more apparent. Nikhil Naidoo, zero accelerated sustainability solution lead at Remote Metering Solutions...

Digitising the delivery game for Gen Z

The delivery game has experienced a seismic shift in recent years, thanks to the convergence of Gen Z’s shopping habits and the exponential growth of online shopping. Gen Z, the digitally native generation born between the mid-1990s and early 2010s, has not only...

Embedded finance in the age of e-commerce

The African online e-commerce market has grown rapidly in recent years and is estimated to be worth approximately $40-billion – a figure that will likely increase by 66% by 2027. Consumers value the convenience, time savings, and discounts online shopping can...