Nov 11, 2015
Master data management (MDM) has a critical role to play in the pursuit of gaining that elusive single view of a customer. But are organisations effectively capitalising on the technology at their disposal or are they missing out on key opportunities? Petr Havlik,...
Oct 28, 2015
The concepts of digitisation and digital transformation have been floated in endless conversations about the future of commerce. However, while we tend to refer to these concepts in abstract terms, the hard realities of digital disruption are starting to hit...
Oct 21, 2015
Connected cars give vehicle manufacturers an incredible opportunity to move from the current state of limited and indirect contact with customers – to proactive, direct customer contact that forges stronger relationships and creates better customer experiences,...
Oct 16, 2015
South Africa’s mobile messaging market is a fiercely contested space, it is therefore important that organisations examine their mobile channel requirements carefully to obtain optimal value in the future, writes Jacques Swanepoel, COO of Cellfind. The mobile...
Oct 13, 2015
Technology underpins the ability of South African companies to innovate continuously, spurring growth, writes Indran Naick, cloud ecosystems and enterprise development leader at IBM South Africa. Across the continent we see more and more forward-thinking empowering...
Oct 12, 2015
The era of the “always-on” business has emerged, thanks to a rise in improved connectivity and devices that allow easy and affordable access to the internet, writes Rick Vanover, senior product strategy manager at Veeam. Our agile mobile workforce and...
