Key talent trends defining the future of global business services

Key talent trends defining the future of global business services

Global capability centres (GCCs) have evolved far beyond their origins as cost-efficiency engines, writes Shobana Maikoo, head of TransUnion GCC Africa. Today, they are strategic hubs driving digital transformation, advanced analytics and risk management for...

Career-focused education bridges the gap

One of the most important expectations placed on higher education today is that it prepares students for successful careers. While intellectual development remains central to the mission of universities, students increasingly seek – rightly so –...
Balancing AI and human rights in the modern workplace

Balancing AI and human rights in the modern workplace

Last month (March), South Africa observed Human Rights Day, and increasingly we are seeing discussions about dignity and fairness shifting into the modern workplace. By Maureen Phiri, director at Oxyon People Solutions At the same time, artificial intelligence (AI) is...

We need to rethink recruitment in the age of AI

Artificial intelligence (AI) is rapidly transforming the way organisations recruit talent. But while many businesses are experimenting with AI-powered CV screening, there’s a school of thought that says companies may be solving the wrong problem. In fact, the real...

Is SA creating the entry-level roles the agentic AI era demands?

With all the speculation about AI eliminating entry-level jobs, it is no wonder young South Africans are anxious about launching their careers. By Ursula Fear, senior talent program manager at Salesforce This anxiety is entirely understandable. According to the latest...

Unlock untapped talent by closing the disability skills gap

Organisations across sectors continue to report persistent skills shortages, yet a large and capable segment of the population remains excluded from meaningful economic participation, says Afri Training Institute. Among the most overlooked talent pools are people with...