FNB rolls out WhatsApp and NAVi channels

FNB is phasing in two new customer engagement platforms: NAVi, a fully integrated conversational virtual assistant on the FNB App; and WhatsApp, a streamlined digital channel tailored to meet evolving customer needs.  FNB Nav CEO Johan Maree says: “We have always been...

The overlooked risks of everyday connectivity

That free WiFi you’re using could end up costing you a lot more money than your hotspot data if it has been compromised, writes Richard Frost, head of technology solutions and consulting at Armata Cyber Security. Connectivity has become as much a part of society and...

Satellite-to-device: Exciting advances, but still years from everyday use

The words ‘satellite phone’ used to bring to mind the image of a mountain climber, a scientist in an Arctic research station, or a sailor using a brick-sized handset to communicate from the edges of the world where there are no mobile or fixed-line networks. But...

Gaming helps to change how youngsters think about alcohol

When more than 5-million young South Africans logged into Roblox and found a world built around their choices, not their vices, something remarkable happened. Alcohol harm-reduction became a story they wanted to take part in. That’s the power of AWARE.org’s “Makers of...

Learn an African language online

Student start-up Vambo Academy makes African indigenous language learning fun and interactive: at the click of a button users will be well on their way to achieving their language development goals. The brains behind this innovative idea, Chido Dzinotyiwei, is a...

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Mukuru expands in SA

African fintech Mukuru has extended its partnership with Pargo Click and Collect and announced that its many users can now receive their remittances via WICODE at any Shoprite, Checkers or Usave store. Mukuru CEO Andy Jury says that financial inclusion starts by...

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