When one click costs thousands

For most South Africans, digital banking has become second nature. We pay accounts from our phones, shop online, book holidays, transfer money to family and friends and invest through banking apps - all in a matter of seconds. Unfortunately, criminals have become just...

Nedbank pilots Client Connect Zone

Although South Africans have embraced digital banking at an unprecedented pace, new customer insights suggest convenience is no longer defined solely by mobile apps or online platforms. Increasingly, customers want banking to fit naturally into their daily lives...

Forget semigration, Gauteng’s next property story could be the first-time buyer

Gauteng’s next big property story may not be semigration, but first-time buyers. As affordability becomes a serious barrier in parts of the Western Cape, Gauteng is emerging as one of the few major urban markets where younger buyers can still realistically get onto...

Why great banking apps no longer win customers

For many years, digital banking was defined by one question: does your bank have an app? Today, that question has largely been answered. Every major South African bank offers a capable mobile banking platform, digital payments, self-service functionality and online...

RCS calls for an end to digital violence

As the world marks the global 16 Days of Activism Against Gender-Based Violence (GBV), RCS, a leading financial services provider, is issuing an urgent call to action against the fastest growing form of abuse: digital violence against women and girls. Aligning with...

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Children must be digital leaders

Scroll through any social media feed and you’ll see children everywhere, creating, sharing, and shaping conversations in ways unthinkable just a decade ago. By Refilwe Mokoena, child safety and protection manager, and Anzio Jacobs, programme officer: child safety and...

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FNB rolls out WhatsApp and NAVi channels

FNB is phasing in two new customer engagement platforms: NAVi, a fully integrated conversational virtual assistant on the FNB App; and WhatsApp, a streamlined digital channel tailored to meet evolving customer needs.  FNB Nav CEO Johan Maree says: “We have always been...

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Hisense SA opens premium brand store

Hisense SA is opening its first premium brand store in South Africa this November for Black Friday, at Canal Walk Shopping Centre in Century City, Cape Town. From 1 November, shoppers will get to enjoy exclusive in-store promotions, interactive product demonstrations,...

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