What no one is telling you about live chat
Today, consumers are constantly searching to establish connections to the businesses they use. However, they are doing so while simultaneously demanding ease. A well-trained call centre is perfect to build relationships, but the experience can be overshadowed by a bad...
Microsoft’s HoloLens brings AR to the fore
Etienne de Villiers, leadpProgrammer at Fuzzy Logic, unwraps the potential for Microsoft's HoloLens Earlier this year, tech juggernaut Microsoft began shipping the developer's version of its HoloLens AR headset. A device that has been in development for years, the...
Financial resolutions for a new year
Anton van Heerden, executive vice-president: Africa & Middle East at Sage, point out that a new year brings fresh opportunities and challenges Here are some financial resolutions to kick-start your small business in 2017. Planning - Outline your plan for the year...
Garmin, MTN take wearables into Ghana
Garmin has partnered with MTN and launched a range of wearable tech watches into Ghana to encourage people to live a more active lifestyle. Garmin's range of wearable tech watches are health and fitness watches that monitor and record daily activities to motivate you...
Mobile apps to help keep kids safe
Over the December school holidays, your kids will be on-the-go all the time, making it difficult to keep up with their movements. But mobile apps and wearable devices can give you peace of mind while allowing the young ones to enjoy a bit of independence as they make...
Raspberry Pi family arrives at takealot.com
RS Components is bringing the revolutionary Raspberry Pi 3 board and accessories to consumers across South Africa, by launching their products on takealot.com, South Africa's largest online store, for the first time. First released in 2012, the Raspberry Pi is a...
SA Red Cross launches a new app
The South African Red Cross Society (SARCS), whose mission is to render services to prevent and alleviate human suffering, while fostering human dignity in all communities, has launched its new South African Red Cross Society Mobile Application. The new humanitarian...
How to tackle the long road responsibly
With the end of the year fast approaching, many South Africans are planning their much anticipated summer holiday, which more often than not includes driving hundreds or sometimes thousands of kilometres to the beach or the bush. Given our current tough economic...
Property buyers, sellers favour digital platforms
Property portals are now the 'go-to' hunting grounds for selling properties and are using these platforms to maximise exposure and reach. Digital tools have become the major focus, with traditional media such as print, taking a backseat. Options available in the...
Vox partners on Showmax and Fat Pipe data bundle
Vox, has kicked the festive season off early in a bundled offer with ShowMax, exclusively at GAME stores nationwide. Customers who purchase a television or DSTV Explora decoder to the value of R1 000 or more from GAME stores nationwide will qualify for three months...
Unpacking the global VOD content flighting debate
Video on demand (VOD) is not just about having the 'latest' or the 'most' programs on a service - on-demand adds a wealth of new entertainment options and ways to access these entertainment options, personalised to unique market segments. As VOD goes mainstream across...
Eliminate IT downtime to keep passengers happy
With the South African summer holidays fast approaching, the travel industry is under pressure to ensure always-on access to customers who want to make reservations and bookings using a myriad of devices. Claude Schuck, regional manager for Africa at Veeam, discusses...