When I founded MFS Africa more than a decade ago, I set a simple measure of success for the business: to facilitate access for my mom's honey business in Porto-Novo, Benin, to collect payments from her customers from across the continent - and to make the process as...

The financial services sector is the recipient of dramatic digital transformation, writes Daniel Goldberg, co-founder and CEO of Bridgement. We may be familiar with the more consumer-facing elements such as the proliferation of mobile banking and internet banking, but...

The South African payment ecosystem will need to increase co-operation if it hopes to reduce the country's over-reliance on cash. And, while the regulator still has a big part to play in the solution, flipping the way payments are generally incentivised in favour of...

Millennials have received an especially bad reputation in the media over the past decade, characterised as lazy and entitled, and attributed as the reason for the so-called "death" of a number of industries, from the diamond industry to even beer and napkins. By...

Top players in the insurance industry area adopting full-service VoIP, cloud-hosted business telephony and CRM platforms. John Woollam, CEO of Euphoria Telecom, shares five ways this is changing the insurance industry. Higher volume, quicker turnaround Large insurance...

According to McKinsey, the tech-enabled insurer of the future will bear little resemblance to the institutions that exist today. By Yunus Scheepers, chief technology officer at SilverBridge Holdings Digitalisation, cloud computing, robotic process automation, and the...

Realtime data and AI have made it possible to deliver curated content, services and products designed for individual customers, but many banks are unable or unwilling to embrace the opportunity offered by hyper-personalisation. There is no doubt that...

Even though concepts such as DevOps and MLOps have gained support in recent years, FinOps is a relatively new discipline that has yet to become generally practised. And yet, its potential to enhance financial services through a reinvented data strategy is significant....

A gain on the disposal of crypto assets may be taxed as either revenue or capital, in line with the same income tax rules that apply to the disposal of shares or unit trust, writes Joon Chong, partner at Webber Wentzel. The gyrations of cryptocurrency markets have...

It was inevitable that, at some point, South African authorities would start regulating cryptocurrencies. While the South African Revenue Service (SARS) has long treated earnings from cryptocurrencies as income tax, the government has made it clear that it believes...