Anti-fraud analytics in insuretech booms as cyber war rages
Insurers’ use of predictive analytics to fight fraud has reached an all-time high, according to the latest insurance fraud technology study by the Coalition Against Insurance Fraud and SAS. The State of Insurance Fraud Technology study reveals that 80% of insurers use...
Blockchain will make global payments system faster, cheaper, greener, safer
Blockchain is set to irreversibly shake up the global payments system – for the better. This prediction by Nigel Green of deVere Group, comes amid growing adoption of cryptocurrencies like Bitcoin, and a flurry of global financial innovation as central banks around...
Challenges and opportunities for insurance in 2022
There can be little doubt that the past two years have been among the most challenging South African insurers have ever faced. The business closures and loss claims as a result of the hard lockdown in early 2020 came as a seismic shock. Since then, death claims have...
Anti-fraud analytics booms as cyber war rages
Insurers’ use of predictive analytics to fight fraud has reached an all-time high, according to the latest insurance fraud technology study by the Coalition Against Insurance Fraud and analytics and AI leader SAS. The State of Insurance Fraud Technology study reveals...
Visa Everywhere Initiative 2022 invites fintech, payment startups to showcase solutions
The Visa Everywhere Initiative (VEI), a global open innovation program, is inviting fintech and payment startups to showcase their innovative products and solutions, with finalists gaining first hand exposure to key fintech stakeholders across banking, merchant, VC...
Will 2022 bring crypto regulation to SA?
Towards the end of last year the news broke that Binance, the world’s largest international cryptocurrency exchange by volume, had withdrawn their application for a license to operate a crypto exchange in Singapore due to regulatory issues. While the news may have...
2022 an opportunity for financial services metamorphosis
For financial services firms and insurers, the customer relationship is built on trust earned over many years. In turn, these businesses have to be able to trust their foundational IT systems to deliver the requisite uptime, performance, and security. By Monica Sasso,...
Intelligent interactions better serve financial customers
The bank of the future is one that's capable of using intelligence, automation and technology to meet the hyper-personalisation demands of the customer. By Wynand Smit, CEO of Inovo The bank of the future is described by McKinsey as one that can leverage automation...
A2A will transform payments for a digital world
In South Africa, account-to-account (A2A) payments are starting to bring about a revolution when it comes to the concept of how payments are managed. By Andre Hugo, CEO and co-founder of Spot Money SA However, this method of moving money directly from one account to...
Payment trends to watch in 2022
There is an ever-increasing number of ways for consumers to pay for goods and services. Clinton Leask, business development lead at Pay@, reflects on the trends that took shape in the payments space over the past year and what can be expected in 2022: Of course, there...
Must have features for an insurance customer self-service portal
According to a Gartner study, by 2022, 85% of all customer service interactions will start with self-service. For the insurance industry, it's become increasingly important to digitise the customer journey and offer tools that empower customers to find information,...
Advice for first-time share traders
Fred Razak, chief trading strategist for CMTrading, shares his thoughts on the evolving trading landscape in South Africa, and a few thought starters for budding local traders. I have seen the South African market galvanize and truly move forward over the past eight...