Covid-19: a new environment for insurers and claimants
After the likely spike in insurance claims arising from the Covid-19 pandemic, insurers are likely to introduce new or change existing exclusionary clauses which were not previously considered to be necessary. By Maria Philippides, Raynold Tlhavani, Caroline...
What the future world of claims will look like
Industry 4.0 has seen the rapid advancement of next generation capabilities such as automation, artificial intelligence (AI) and advanced analytics, which are massively impacting all business functions. Rowland Ramalingam, head of non-motor claims at Santam, says: "We...
Jini Guru partners with Azilen on payment solutions
Local cloud platform builder Jini Guru, has partnered with product engineering company Azilen Technologies to build fintech solutions for emerging markets. Mike Smits, co-founder of Jini Guru, says that the collaboration between the two companies brings immense skills...
Trends shaping the insurance sector
Across the globe, trends in technology, economics and socioeconomics are culminating to disrupt the way entire industries operate and deliver products and services to consumers. By Carl Moodley, chief underwriting and claims officer; Stuart Forbes, chief risk and...
Trends that will shape insurance in 2020
The insurance industry stands on the precipice of profound change - not just digital disruption, but disruption that extends to satisfying increasingly demanding customers, acquiring new ones and adapting to a changing set of challenges that are transforming the...
Temenos selected to drive digital transformation at ATIB
Assaray Trade and Investment Bank (ATIB) has selected Temenos Infinity and Temenos Transact to power its digital transformation. Temenos' cloud-native, cloud-agnostic banking platform will enable the bank to quickly launch new digital products for retail and corporate...
Seamless onboarding in the global life insurance market
Around the world, the life insurance industry has been slow to evolve, putting it out of step with banking, short-term insurance and the retail industry. By Robin Wagner, senior vice-president: international insurance at TransUnion To advance and grow in a digital...
Salt EB digitises more than 1bn transactions
Salt EB recently completed a comprehensive overhaul of its largest sectoral pension funds, in which it digitised more than a billion transactions and cleaned up, to within R1 000, several hundred thousand employee pension fund balances. The completion coincides with...
SWIFT to host open API hackathon
SWIFT will hold an open API hackathon at its annual African Regional Conference (ARC), taking place on 21-23 April in Cape Town. The hackathon aims to identity new solutions to reduce cost in cross-border payments into and within Africa. The hackathon is open to...
How to beat financial fraud
The escalation of financial crime is not far behind the double-digit growth of digital payments. CredoLab's senior vice-president, Tarun Kumar Kalra, says, "Rapid expansion of digital channels, exploding growth in the number and types of devices, and reduced customer...
Old Mutual iWyze, Pineapple Insurance change customer experience
Old Mutual iWYZE and Pineapple Insurance are excited to announce a new partnership that promises to shake up the short-term insurance industry by changing the way South African's experience insurance. Globally, collaborations between traditional insurers and...
Absa, Digital Academy showcase tech talent
Absa Group and The Digital Academy have showcased solutions designed to solve everyday problems, developed by students at the academy. A course in software development is offered as a collaboration between Absa and The Digital Academy. Since the start of the...