With Capitec's latest trading update making a case for what consumers in emerging markets want -- and need -- the time for "one-size-fits-all" banking looks set to be over. As the bank continues attracting up to 150 000 new customers each month, it's redefining the...

The rise of cloud computing has been nothing short of remarkable. What was once considered an interesting, if largely misunderstood, technology option has now become an integral part of the long-term business strategy of most insurers. But how can they benefit from...

Decision Inc has been working with Lombard Insurance to increase productivity and efficiency across various departments within the organisation. A recent Adaptive Insights implementation saw the company deliver complete integration into the company's GL system,...

There's a surprising way in which leading financial services companies are pulling away from the pack, writes Hemkumar Balaraman, project manager: Africa at Wipro.Recent years have seen South African banks compete in a key battleground: the mighty mobile app.Each bank...

We are in the midst of a digital revolution that is fundamentally changing the way we do business, the way businesses operate, and how they interact with both customers and competitors. The world is gradually moving online in its entirety, one device -- one thing --...

Darrel Orsmond, financial services industry head at SAP Africa, believes the insurance industry is facing its very own Kodak moment. Forty years after the once heart-warming 1970s ad slogan became part of popular culture, it now reminds one more of the company's...

Women are steadily catching up to men when it comes to cashing in on the convenience of sending and receiving money via eWallet on the FNB App. The latest data revealed by FNB eWallet Solutions shows that in the six months to June 2017 the percentage eWallet sends by...

Data has always played an important role when making informed decisions in the insurance industry, writes Gary Allemann, MD at Master Data Management. In the past, data was gathered through face-to-face interactions with clients. Brokers and insurers shaped their...

Blockchain, the digital ledger that underpins cryptocurrency bitcoin, is a software platform for digital assets. It’s a clever piece of distributed database technology that is waging a silent revolution that could take it way beyond its financial roots to radically...

Sandra Crous (Swanepoel), vice-president: midmarket Africa & Middle East at Sage, examines how companies can help employees with their personal development. I wasn't always a fast runner. The thought of running my first 10km was terrifying. But, by putting one...