Insurance industry shifting …
Buying insurance is a daunting process that customers often begrudgingly undertake. In fact, according to a 2011 study, customers use on average more than 11 sources of information before making an insurance purchase. That means that before the business is even aware...
Communication Genetics wins FIS contract
Customer communication solutions provider Communication Genetics has secured the contract to supply FIS's comprehensive customer communication software CFS, to key industries in South Africa including finance, insurance and retail. FIS is a Florida-based global...
Insurer offers new services with the help of Oracle
Maitland, a global independent third-party fund administrator has launched its new investor servicing retirement and life products to the South African market with the help of Oracle FlexCube Investor Servicing. “This is the first critical delivery of the...
SA bank uses tech to counter money-laundering
A mid-size South African bank has deployed Fico Tonbeller's Anti-Money Laundering (AML) solution from Bateleur Software for regulatory compliance purposes, as well as its obligation to customers, and to ensure parity with AML and counter terrorism financing (CTF)...
Barclays Africa opens CT Rise innovation hub
Barclays Africa officially opened its Rise innovation hub in Cape Town's Bandwidth Barn yesterday, providing Africa's innovators and start-ups with a physical location to facilitate collaboration and fintech (financial-technology) innovation. Created by Barclays,...
HomeSend launches remittance service with Hello Paisa in SA
HomeSend, the international payment and money transfer hub, today announced the launch of live remittance services for Hello Paisa, a South African money transfer operator offering a fast and efficient way for customers to send money to friends and family in other...
FNB Life boosts access to funeral insurance
FNB Life is expanding the number of convenient channels to take up its Funeral Plan by adding it to the FNB Cellphone Banking platform. The introduction of a more convenient channel will contribute to broadening financial inclusion by allowing customers to take up...
Enhanced decisioning with TransUnion’s DecisionEdge
TransUnion has launched DecisionEdge, an automated risk decisioning ecosystem that provides information that supports sound, fact-based decision-making at every step of the credit lifecycle. It improves the customer experience, drives increased profitability,...
WeChat Wallet launches in SA
WeChat has extended its features with the introduction of a digital wallet service. Like a physical wallet, users can securely store bank cards and make instant cash payments within WeChat with the new feature. With WeChat Wallet, people can electronically send cash...
Transparency in the broker channel for effective risk assessment
Insurance brokers are a traditional part of the channel for the sale of short-term and life insurance products to customers. Typically, their financial advisors develop relationships with consumers and assist them with managing their insurance requirements, writes...
Why Blockchain matters
With Blockchain creating waves in the banking industry, business transformation solutions provider, Ovations, looks into who it will affect the most as well as the opportunities it presents for the market as a whole.
Gemalto launches multi-city ticketing solution
Gemalto is launching the next generation of its UpTeq Multi-Tenant NFC SIM, supporting multiple transport applications from different city networks by embedding the MIFARE4Mobile1 v2 application. This is the first globally interoperable solution on the market allowing...