The role of analytics in retail banking
Consumers today expect financial institutions to provide the products and services they need, when and how they want them. The personal connection — or relationship — between consumers and their financial institution has been largely lost as a significant number of...
Accurate and dense data imperative for insurance
The insurance industry is faced with the challenge of managing risk while providing efficient and cost-effective services. By Robin Wagner, vice-president: consumer and insurance at TransUnion Controlling loss ratios, pricing products correctly to ensure the right...
There’s no bail-out for this banking industry problem
The finance sector is in agreement: there's a major global threat to the success of the banking and finance industry, one that ignores boom and bust cycles, doesn't care about stock market fluctuations and wouldn't bat an eyelid if interest rates suddenly jumped ten...
The challenges of branch transformation
As more banking transactions are moving to digital channels, banks and credit unions need to re-evaluate their distribution models and investment priorities. There is no single right answer, but status quo is not an option. Jenni Palocsik, director: solutions...
Oman Air selects Vivaldi for card payments
Financial and business intelligence solutions provider Accelya has announced that Oman Air has selected its Vivaldi card payments solutions to streamline its card management process. From Accelya's Vivaldi suite, Oman Air will use Vivaldi CardClear, Vivaldi...
Technology the differentiator for financial services
Few industries are as ripe for technological innovation as the financial services sector, writes Sameer Deans, GM of ThoughtWorks. This opportunity, however, also carries considerable risk for established players that lag disruptors such as fintech start-ups that have...
NCR and Bytes debut cloud-based ATMs
Bytes Managed Solutions (Bytes MS), through its exclusive South African partnership with NCR, has introduced the biggest change to the way an ATM operates since the self-service banking channel was invented nearly 50 years ago. The two companies have launched Kalpana...
SimbaPay expands free deposits in Kenya
SimbaPay, a leading digital money transfer provider, has expanded its free instant deposit service to Choice Microfinance Bank in Kenya. Choice Microfinance Bank is a microfinance institution founded by Kenyans abroad. Money transfers made to Choice Microfinance Bank...
PayGate CashPay service embraces the unbanked
Although e-commerce is growing fast in South Africa and across the continent, the majority of the population in African markets is still excluded from buying online. This is no fault of online retailers or service providers - it is simply because many South Africans...
Standard Bank updates mobile app
With Standard Bank’s latest updates to its app for Android and Apple smartphones, customers can now change their monthly payment limits, view their vehicle finance accounts, activate their cards for international travel, trade shares on stock exchanges around the...
Cyber security conference to address risks
“Threat actors” in the cyber and mobile security arena have been posing more and more of a threat to the South African digital banking landscape. The focus has moved away from individuals, who were traditionally seen as the weak link, and now falls on banks and...
PayU enables call centre payment via phone
Leading electronic payment solution provider in South Africa, PayU, is pleased to announce the signing of a two-way partnership with Callpay, the provider of secure payment technology for call centres. As Callpay continues to expand its presence, the agreement will provide existing and new PayU merchants with a secure way to accept payments over the telephone throughout South Africa.