Retailers embrace unified payment infrastructure
As payment options multiply, forward-thinking retailers are capitalising on unified payment infrastructure to streamline operations, enhance customer experience, and unlock new revenue streams. By Zanele Lazzari, head of enterprise sales at Altron FinTech The way...
Amazon brings image-based shopping to SA
Amazon has launched Amazon Lens in South Africa, bringing its visual shopping tool to more customers seeking a faster, easier way to shop online. Amazon Lens lets customers shop using images, screenshots, scanning a barcode, or the live camera in the app. Tens of...
AI is changing the game for procurement and franchising
Let’s be honest – artificial intelligence (AI) can feel like a buzzword that’s thrown around everywhere. But the reality? It’s not the future anymore – it’s here, and it’s changing the way we work in procurement, supply chains, and franchising right now. This was the...
Samsung makes enterprise debut
Samsung Electronics’ Spatial Signage has been recognised by the Consumer Technology Association (CTA)® as part of the CES Innovation Awards 2026 program. The award marks Samsung’s first-ever recognition in the Enterprise Technology category, coinciding with the...
The digital shift reshaping SA retail
South Africa’s retail landscape is undergoing a structural reset. By the end of 2025, online sales are expected to surpass R130-billion, almost 10% of the national retail market. Against flat offline growth, this signals more than a temporary spike. It’s a long-term...
The real cost of festive season downtime
It's 23 December, 5:47 PM. The queue in your store stretches to the entrance. Trolleys overflow with festive groceries, last-minute gifts and emergency purchases. Your staff are moving fast, scanning items, processing payments. Then it happens: the screen freezes. The...
Marketing drives Black Friday sales, but your phones drive customers away
You can’t control your courier, or your payment gateway or a lot of essential elements in your delivery process. Warren Hawkins, MD of Euphoria Telecom Your customers don't care whose fault it is - they just want to know what’s going on and that you are on it. The...
Treat Black Friday as a visibility moment, not a discount race
As the world prepares for another Black Friday (28 November), South African small and medium enterprises (SMEs) have a golden opportunity to stand out from the big brand noise by offering more value-driven, authentic alternatives. This is according to Sudir Sahadeo,...
Don’t let downtime steal your Black Friday sales
As retailers and enterprises across South Africa prepare for the annual Black Friday surge on 28 November, network resilience is once again in sharp focus. For many organisations, the festive trading season is the ultimate stress test, one where downtime can have...
Cautious consumers set the tone for Black Friday 2025
South Africa’s technology and durables (T&D) manufacturers and retailers will face fierce competition for the consumer’s rand during the upcoming Black Friday promotional period, with NIQ South Africa forecasting relatively flat growth in terms of units and...
Vulnerable SA retailers in for brutal peak season
South African retailers face a perfect cybersecurity storm as they gear up for an extended peak season. The busiest time of year will see head offices at their most vulnerable as cyber criminals target overworked staff who are desperate to ensure sales are maximised...
Black Friday payment realities for merchants
Online retail in South Africa is no longer a peripheral activity; it is a structural force in the economy. The market is on track to surpass R130-billion this year, approaching 10% of total retail sales. By Joshua Shimkin, head of growth and marketing at Peach...