Ethical fintech key to digitising the kasi economy
With an estimated annual turnover exceeding R750-billion, South Africa’s informal or ‘kasi’ economy been tapped as a key growth sector for financial services. As fintechs race to digitise payments and expand access in this space, industry leaders are calling for a...
POS could revolutionise SA’s auto industry
The South African automotive sector was lauded as one of the champions of the country’s economy, with the president announcing a variety of investment plans, industrialisation programmes and local production expansion. While larger operators are ahead of the curve...
Happy Pay, Peach Payments expand BNPL offerings
Happy Pay, a Buy Now, Pay Later (BNPL) platform, is collaborating with online payment gateway Peach Payments. The partnership allows Peach Payments’ merchants to offer customers a seamless, flexible payment experience by integrating Happy Pay’s interest-free...
What retailers need to know before embarking on a SaaS journey
Modern retail is dependent on technology to deliver the type of frictionless experience consumers demand and employees need. Over and above this, seamless integrations are the lifeblood of operational efficacy and efficiency in the race to win and retain market share....
What merchants need to know about new online security regulations
New PCI DSS 4.0.1 safety standards require retailers to secure their entire website, explain Peach Payments’ head of marketing Joshua Shimkin and head of information security Judy Winn. As e-commerce has grown, so too has the number of bad actors looking to exploit...
Boundaries between digital and physical shopping crumble
While growth in pure online sales in South Africa has steadied following an explosion in adoption during the pandemic, we now live in a truly omnichannel world. By Zak Haeri, MD of NIQ South Africa Many shopping journeys that start with online engagement now conclude...
A Kiosk System Like No Other
Delivering excellence in self-service, assisted service, and digital signage with Zebra Technologies As Zebra launches its new Kiosk System, we talk to Senior Product Manager Leonardo Borgini, on the functionality it offers versus competing solutions, why Android, and...
Lessons from 2024 for a stronger, more inclusive retail credit market
In many ways, the retail credit market acts as a barometer of broader economic health, reflecting consumer confidence, spending power, and financial stability, writes Regan Adams, CEO of RCS. 2024 saw South African consumers grapple with harsh economic challenges such...
How cloud networking prepares retailers for seasonal success
The festive shopping season kicked off this year with Black Friday, showing a surge in online customers placing immense pressure on retail systems. Reports indicate that at least four major South African banks experienced notable growth in Black Friday activity this...
Are SA retailers experiencing an AI lag?
The adoption of advanced technologies in South African retailers is moving at a slow pace. By Dean Wolson, GMM: infrastructure solutions group at Lenovo Africa While artificial intelligence (AI) has made inroads into routine processes like inventory management, demand...
Harness technology for a seamless retail experience:
The holiday season is a make-or-break time for retailers. As consumers flood physical and digital stores searching for the perfect gifts, expectations for convenience, speed, and personalisation are at an all-time high. Meeting these demands requires more than just...
FMCG retail could turn Black Friday into a festive season win
Black Friday has become an integral part of the South African retail calendar. With consumers rushing to find the biggest and best deals, many retailers view the event as a race to the bottom. However, in the fast moving consumer goods (FMCG) sector, Black Friday has...