How big data can equal loyal customers for retailers
In the past few years, retail executives have been keeping a close eye on innovation not only in terms of products, but also in terms of how to predict the most effective forms of customer service, pricing and merchandising for their brand. There is little doubt that...
Tips for winning in the retail space
Robbie Johnson, retail manager at Drive Control Corporation (DCC), examines the science of retail shopping. According to studies by leading consumer manufacturing companies, the majority of people look and then turn to the left when they enter a store. This is a very...
MasterCard and Virtual Card Services launch vPOS
Small enterprises and mobile businesses can now accept digital card payments in-store, remotely or on-the-go using their connected mobile devices, following the launch of Virtual Card Service's virtual Point of Sale (vPOS) - South Africa's first virtual payment...
Epson’s gateway to tablet POS printing
With the growth in e-commerce and an increasing trend towards experiential shopping, point-of-sale manufacturers are seeing the need to develop technology that enhances the shopper experience and speeds up in-store transactions. While large retailers can afford to...
Pricer gains traction at BP forecourt Pick n Pay Express stores
Fourteen Pick n Pay Express stores at BP petrol stations have been installing Pricer electronic shelf labels (ESL) since September 2015. The number of Pick n Pay Express stores opening for business has escalated since last year leading to ramped-up Pricer...
Customer functionality enriches TFG online experience
TFG (The Foschini Group) is enriching the world of online shopping with tech-savvy enhancements to their ever-growing online shopping mall, currently encompassing their @home, Duesouth, Duesouth Escapes, Totalsports, hi and Sportscene stores. TFG aims to customise...
The importance of being Always-On in retail
Customer data has become an integral part of the retail environment and the ability of stores to create a unique user experience. Having such data readily accessible in an Always-On world can often mean the difference between consumer favour and suffering significant...
Store wars: retail shopping trends in 2016
Robbie Johnson, retail manager at Drive Control Corporation (DCC), explores directions and trends for the retail industry Despite the fact that the digital age has encouraged more people to shop and browse products online, physical stores are still, surprisingly, the...
TFG deploys new security solution
TFG, one of South Africa's leading fashion lifestyle retail groups, has completed the first phase of the implementation of CA Technologies Identity Manager and Identity Governance solutions to address information security and compliance demands. This phase involved...
Smart technology extends the showroom experience
Automotive dealers can take advantage of the latest in mobile, cloud and beacon technology - to digitise their showrooms and distinguish themselves with interactive customer experiences, writes Michael Frans, head of business operations: automotive at T-Systems South...
Software AG improves retail performance
Software AG has unveiled the Smart Store Monitoring for the Digital Business Platform, which provides retailers with realtime and predictive analysis capabilities in their 'brick and mortar' stores by enabling them to access, monitor and analyse large volumes of...
What will it take for the bricks and mortar store to survive?
A digital customer experience revolution will rejuvenate bricks-and-mortar retailing, but stores must start on the back foot, writes Pieter Engelbrecht, regional manager: sub-Saharan Africa at Aruba Networks. The retail model of the future will be a radically...