When the retail chain is forged
Bah humbug, bugs, bots and what you didn't bargain for. By Martin Walshaw, senior systems engineer at F5 Networks. For online consumers, 'tis the season to be jolly. For businesses, it's a time where the retail chain may be forged in life. For hackers, it's a poor...
It’s time to change how you think about retail
The word 'change' is a common one in retail settings. By Charles Pittaway, MD of Sage Pay When you try on clothing, you do so in the change room; if a dress you bought doesn't fit or you change your mind, you exchange it and, with any luck, after money has changed...
Altron partners with Tango Telecom
JSE-listed Allied Technologies (Altron) and Ireland-based Tango Telecom, a provider of data monetisation solutions, today announced a partnership to launch Data Retail Engine (Tango DRE) in Africa. Tango DRE enables African mobile operators to quickly launch and...
Diebold Nixdorf powers Decathlon’s SA megastore
Connected commerce vendor Diebold Nixdorf is partnering with Decathlon, a leading sports retailer, to supply point-of-sale (POS) systems and software to its first megastore in South Africa. The new POS systems include both barcode scanners and radio frequency...
Reduce fraud-related costs and improve experience
With speed being a critical factor in fighting fraud, Mastercard has announced the launch of Early Detection System. The new service provides issuers with a unique advanced alert for cards and accounts at a heightened risk of fraudulent use based on their exposure in...
Speed, experience fuel retailers’ B2B expansion
Online business-to-business (B2B) retailing is on the brink of disruption. In order to remain competitive, increase visibility among other stakeholders, and build strong software and infrastructure services, retailers will need to prioritise mobile and omnichannel...
Retail strives to combat the data gap
As industries the world over strive to keep pace with technological advancements, the retail industry has engaged with "omni-channels" (multiple operational channels). This creates more data, delivers more engagement from customers, and draws from more data sources....
Transforming customer experience in retail
From virtual reality dressing rooms and drone deliveries, to iPads in store and targeted mobile advertising, the retail sector is arguably at the forefront of technological innovation. The industry's focus on data driven information with organisations merging the...
Retail and the omni-channel prophecy
The benefit of retrospect is of some value in business: being able to analyse what went wrong, what was done well, and how what lessons can be learned to fine-tune business strategies going forward. Using retrospect, as a tool, can lead to more effective, agile and...
Integrated payment, POS offers 2-second transaction
The South African financial technology company that brought card-payment systems to smaller businesses as far back as 2008 has just announced a new integrated payment solution that will benefit franchise store owners, larger independent retailers and franchise owners....
Metacom to provide communications for Lewis Stores
Lewis Stores has selected Metacom as its exclusive South African communications service provider. The retailer has a South African footprint of more than 645 stores nationwide with a further 116 stores in Botswana, Lesotho, Namibia and Swaziland, which Metacom has...
A practical approach to retail technology
Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We're talking about the future potential of Artificial Intelligence (AI), augmented reality, and...