LBS to enhance consumer targeting
With increasing pressure on retailers to enhance their customer experience there is a massive global evolution happening in the retail space to utilise mobile to literally power connections between brands and customers in–store. “With consumers devoting more attention...
Enhance in-store experience with digital
In a country where mobile penetration is around 128%, retailers who can integrate mobile into their in-store experience will most certainly reap the rewards, says Craig Perry, head of Sales at DMX Africa. Mobile and digital technologies are evolving rapidly with...
wiPlatform aids smaller retailers
Retailers of any shape and size can now unlock the power of mobile transacting with the announcement of local mobile transacting platform provider wiGroup that it is opening its platform to smaller retailers. wiPlatform integrates to retailers’ point-of-sale systems...
Retailers increasingly seek ESL benefits
Electronic shelf labels (ESLs) will, in the next five years, grow beyond retail markets in legislated countries and revenues will increase six-fold to nearly $2-billion by 2019, according to an ABI research report: Next Gen Retail: Electronic Shelf Labels. The report...
Q-KON solution for Africa’s POS headache
Leading South African telecommunications engineering firm Q-KON, has demonstrated the advantages of using the StarLight Satellite Access Service to deliver reliable connectivity for POS applications and to provide support to service providers who need to address...
Software AG release boosts CEM
Software AG has launched the new Customer Experience Management (CEM) Solution Accelerator for Retail. The Solution Accelerator enables retailers to deliver right-time, context-relevant promotions to precisely targeted individuals. The solution provides retailers with...
The Entertainer rolls out Zetes solution
Zetes has recently implemented its latest generation ZetesAthena In-Store Management solution to The Entertainer, one of the UK’s largest toy retailers. The Entertainer selected ZetesAthena to help improve stock auditing across its growing network of UK stores....
AutoSwitch speeds up fast food transactions
A new AutoSwitch card payment system, by Standard Bank and its partner African Resonance, is set to reduce operating costs, speed up transactions and provide merchants with a full transactional reconciliation facility that is integrated with till points. The...
Cutting the cost of IT in retail
Anton Jacobsz, MD of Riverbed distributor Networks Unlimited, says new approaches to IT can help cut the costs of IT in retail. In a competitive market where margins are constantly being eroded, retailers have to be exceptionally price-sensitive on their IT...
The omni-channel future of retail
Imagine for a moment what an electronics and appliance retailer might look like in the not-too-distant future. A customer walks into a bricks and mortar branch to check out a Nespresso machine she’s had on her wishlist on an e-commerce website, after the retailer has...
Cloud POS in Africa must work offline
Cloud computing is sweeping the world as more and more companies seek to gain the advantages of reduced hardware investment, lower maintenance, ease of provisioning and reduced costs. But moving into the cloud usually comes with a pretty serious qualifier: the...
Building the next-gen retail operating model
For many decades, a retail organisation's success or failure hinged upon its ability to react to market conditions. But today, the velocity of disruption to retail markets is coming at such a pace that not even the fastest level of reactivity can keep an organisation...