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Cards and contactless payments set to grow this holiday season

As South Africans gear up for the summer holidays, spending is set to surge. But this year, as has been the trend for the past few years, how they choose to do their spending is set to continue evolving. By Privesan Naidoo, executive: trading product VP (card and...

GenAI reshapes retail by enhancing omnichannel CX

South African retail and e-commerce businesses are stepping up their game by weaving generative artificial intelligence (GenAI) into their omnichannel strategies to meet evolving customer expectations. Customers here tend to favour brands that deliver a smooth...

Retailability trades up on data evolution

Retailability, a group of retail brands in southern Africa, has harnessed Qlik solutions to enhance data-driven decision-making, streamline reporting and help the group prepare for AI readiness. Retailability, founded in 1984 and headquartered in KwaZulu-Natal, South...

Putting the customer first, adding value is key for Black Friday

Black Friday is almost upon us again, just in time to raise the stress levels for everyone involved. Shoppers are in a rush trying to find the deals that offer value, while retailers for their part need to achieve sales numbers in order to satisfy shareholders. By...

Zetes launches ZetesAthena

Zetes, the EMEA leader in collaborative supply chain solutions, launches ZetesAthena, its in-store management solution for the retail industry. Zetes Athena not only helps retailers to manage typical in-store operations efficiently, but enables them to do so centrally...

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