<center><ins data-revive-zoneid="24" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script></center>

Retailers must now earn the trust of AI agents, not just shoppers

Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI agents. By Linda Saunders, country manager and senior director: solution engineering Africa at Salesforce Salesforce's Fourth Edition State of...

From insight to action: the next leap for African retail

African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...

Peak retail season prep starts now

The online retailers who win Q4 are the ones who do the hard work in September. By the time November comes around, it is too late, writes Melinda Ellis van Zyl, enterprise sales lead of Shiprazor. Most South African digital retailers lock their systems down weeks...

Removing friction from the customer experience can also remove security

Cyber criminals often approach financial fraud by targeting the exact grey area where business and customer incentives can struggle to align: the point of transaction. It’s here that customers want instant and seamless, but businesses need to secure and verify. By...

Pricer boosts growth for Toy Adventures

Toy Adventures at Byls Bridge in Centurion has implemented Pricer electronic shelf labels (ESLs) from XON Retail Solutions to improve supply chain management, improve sales and marketing in the store, and both empower and reduce the burden on employees. Gerhard Korf, owner of Toy Adventures, seeks to exploit the potential supply chain efficiencies and sales insights offered by the Pricer system to grow his business as opposed to focusing on cost saving benefits.

read more
<center><!-- [et_pb_line_break_holder] --><ins data-revive-zoneid="11" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script><!-- [et_pb_line_break_holder] --></center>