IT in Retail - IT-Online

Cards and contactless payments set to grow this holiday season

by Allan Davison | November 22, 2024 | Industry Areas, IT in Retail Trends | 0 Comments

As South Africans gear up for the summer holidays, spending is set to surge. But this year, as has been the trend for the past few years, how they choose to do their spending is set to continue evolving. By Privesan Naidoo, executive: trading product VP (card and...

GenAI reshapes retail by enhancing omnichannel CX

by Allan Davison | November 22, 2024 | Industry Areas, IT in Retail Trends | 0 Comments

South African retail and e-commerce businesses are stepping up their game by weaving generative artificial intelligence (GenAI) into their omnichannel strategies to meet evolving customer expectations. Customers here tend to favour brands that deliver a smooth...

Retailability trades up on data evolution

by Allan Davison | November 12, 2024 | Industry Areas, IT in Retail Trends | 0 Comments

Retailability, a group of retail brands in southern Africa, has harnessed Qlik solutions to enhance data-driven decision-making, streamline reporting and help the group prepare for AI readiness. Retailability, founded in 1984 and headquartered in KwaZulu-Natal, South...

Putting the customer first, adding value is key for Black Friday

by Allan Davison | November 7, 2024 | Industry Areas, IT in Retail Trends | 0 Comments

Black Friday is almost upon us again, just in time to raise the stress levels for everyone involved. Shoppers are in a rush trying to find the deals that offer value, while retailers for their part need to achieve sales numbers in order to satisfy shareholders. By...

Fujitsu to build on POS solution

by Allan Davison | Jan 31, 2013 | Industry Areas, IT in Retail | 0 Comments

Fujitsu has released information about the development of its next-generation integrated point of service solution, which will for the first time enable retailers to introduce in-store access to a multi-channel customer experience including online, mobile and...

Argility releases Single Customer View

by Allan Davison | Jan 23, 2013 | Industry Areas, IT in Retail | 0 Comments

Argility, the specialist developer of retail solutions, has launched Argility Single Customer View. Based on the Association for Retail Technology Standards (ARTS) criteria, the solution creates a single source of customer data to improve marketing and service...