Micro merchants embrace digital wallets
Fast-growing adoption of digital supplier payments among micro merchants and informal retailers such as spaza shops is helping to reduce security risks, costs and inefficiencies associated with cash payments right across the value chain. Digital wallets from fintechs...
Redefining retail through store reinvention
It was just four years ago during the pandemic - with consumers restricted to their homes and mall doors tightly shut, that online commerce began its unprecedented rise. This phenomenon left retailers thinking about the role of the actual store moving forward. Today,...
Shift to omnichannel payments drives efficiency, enhances CX
Even as more retailers turn to setting up online storefronts to extend their presence and cater to shoppers looking for convenience, the majority of South Africans still prefer to shop at physical stores, and retailers are looking for a solution that gives them a...
BNPL: risk versus value considerations for merchants
E-commerce merchants can't afford to ignore the advantages of buy now, pay later (BNPL) facilities and alternative credit solutions, but they should choose their BNPL partners with care. This is according to Anine de Kock, head of partnerships at Peach Payments, who...
How retailers can shift from multichannel to omnichannel payments
Retailers need to keep costs under control and reduce complexity in economic conditions that can best be described as uncertain and challenging. By Gary Bowers, product manager and Shaun Shehab, senior sales engineer at Ecentric Yet, despite this, they need to give...
Retailers should prepare for an uptick in consumer spending
South African retailers should get set for a recovery in retail sales between 2024 and 2026, according to a new report conducted on behalf of fintech Capital Connect. The report shows that total real retail sales are forecast to grow by 1.8% in 2024, gradually...
iKhokha expands retail presence
Fintech iKhokha has opened its eighth retail store, where their point-of-sale devices are sold and where merchants can access support, networking opportunities and other business enhancement tools. Since launching in 2012, iKhokha has developed a deep understanding...
How mid-market merchants can manage payment security
While the majority of people may not think twice about how they pay for their goods, ever-evolving retail payments, both in person and virtually, keep many CIOs awake at night worrying about where the next attack will come from and how best to mitigate against it. By...
SA retailers at an e-commerce crossroads
South Africa's e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At the same...
How retailers can ride the online shopping wave
Rapid growth in online shopping across most demographics creates a compelling opportunity for agile retailers to expand into new markets, build customer loyalty and grow their revenues. It also means that they will face more competition from shops outside their...
Africa’s retail infrastructure transformation an evolution and revolution
In the dynamic and ever-changing retail landscape, ongoing transformation is a strategic necessity to cater to the primary reality that 'the customer is king' - retailers must be adaptive to change in order to meet new customer demands. By Henry Myburgh, strategic key...
Moving point-of-sale into a smarter future
The digitalisation of the modern world economy is being driven rapidly by a shift from traditional payment methods. Fatima Khota, business unit manager of Rectron's point-of-sale (PoS) division, looks at how retailers in the formal and informal sector are adopting...