FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
GenAI to enhance creativity, automate routine tasks
How will large language models (LLMs), deep-learning algorithms that can recognise, summarise, translate, predict and generate content using very large datasets, affect current and future jobs? That is the focus of the new World Economic Forum white paper Jobs of...
One-third of companies already use AI security tools
Thirty-four percent of organizations are either already using or implementing artificial intelligence (AI) application security tools to mitigate the accompanying risks of generative AI (GenAI), according to a new survey from Gartner. Over half (56%) of respondents...
How governments and companies should advance trusted AI
AI is a profound opportunity. The stakes are high. AI is projected to enhance human productivity and unlock an astounding $16 trillion in value by 2030, writes Arvind Krishna, chairman and CEO of IBM. Not only will this fuel economic growth and boost GDP, but it will...
Search interest in AI reaches all-time high
Google has revealed that searches for artificial intelligence (AI) are at an all-time high in South Africa. Search trends show that people have searched for AI more than ever in 2023 so far, with interest rising 230% since last year - and 700% over the last five...
Intel expands FPGA portfolio
Intel has expanded its Intel Agilex FPGA portfolio and broadened its Programmable Solutions Group (PSG) offerings to handle the increased demand for customised workloads, including enhanced AI capabilities, and to provide lower total cost of ownership (TCO) and more...
Infrastructure software on growth trajectory
New research from Omdia's infrastructure software market forecast has revealed the market is set to grow at a compound annual growth rate (CAGR) of 16,5% over the period 2022 to 2027, which will make the market worth an estimated $358-billion by the end of 2027....
5G satellite networks to generate $17bn more for telcos
New research from Juniper Research has found operators will generate $17-billion of additional revenue from 3GPP (third-generation partnership project)-compliant 5G satellite networks between 2024 and 2030. It urges operators to sign partnerships with SNOs (Satellite...
New tools could catalyse response to TB deaths
As the United Nations High-Level Meeting (UNHLM) on tuberculosis (TB) approaches, a new report from the Lancet Commission, co-authored by the University of Cape Town's (UCT) researcher, released recommendations which provide a path forward to turn the tide on this...
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Data curation is the answer to business success
The digital shift is fundamentally altering the way we do business, in effect taking away the power of big business - and handing more of this power over to the consumer who is now more able to call the shots on what they want and how they want it served. By Gary...
Insurance model requires digital innovation
Insurers must adapt to the new digital environment and provide customers with the same degree of customisation they receive in other industries. This requires the traditional insurance model to make way for strategies that incorporate a lifestyle-centric approach,...
Blockchain to shape healthcare supply chains
Blockchain technology will play a key role in supporting supply chain transformation in the healthcare sector by helping to reduce fraud and better manage quality in the manufacturing and distribution of pharmaceutical products, according to data and analytics company...
AWCape bolsters service with Gabsten solutions
Data Management Solution specialist, Gabsten Technologies, has partnered with professional software and services company AWCape, to provide data backup and management services as part of AWCape's solutions portfolio. AWCape, a Sage Business Partner for HR, payroll and...
Ask Afrika signs B-BBEE deal with ENCHA
Following an 18-year search for the right B-BBEE partner, independent market research company Ask Afrika has signed an agreement with ENCHA Green Brands (EGB). Andrea Gevers, CEO pf Ask Afrika, comments: "This partnership is a game changer for us! Having spent many...
Comfort: the addiction that kills success
Only 25% of the world's population is comfortable with changing the status quo and doing things with an innovative twist. "These individuals are often called disruptors or innovators," explains Juanita Vorster, a professional speaker on the topic of success in a...
Clickatell offers live-chat for customer care
Clickatell is transforming omni-channel customer care with the launch of Touch Go. Clickatell Touch enables live chat across a company's website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single...
Hitachi Vantara unveils AI operations software
Hitachi Vantara has introduced new innovations to drive data centre modernisation. Hitachi unveiled new high-performance storage systems in a storage family that offers a 100% data availability guarantee and integrated, and cross-platform AI-powered analytics and IT...
Jasco’s sub-ducting solution speeds fibre deployment
Jasco has brought a new, advanced fibre optic ducting solution to the South African market that it expects will revolutionise the implementation of fibre optic networks, increasing the speed and ease of deployment and lowering costs significantly. Available nationally...
Ring expands to South Africa
Neighbourhood security company Ring has announced that it is entering the South African market. The Ring range of preventive home security products include connected doorbells, cameras and lights that are easily installed and configured, with an app that provides...
Service Desk Engineer
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical...
Senior Systems Developer – Western Cape Cape Town
Our Client is looking for a Senior Systems Developer to enable and add value to the business by recommending appropriate technical solutions to business problems, through analysis, design development and integration of technical solutions that are efficient, reliable...
Software Engineer – Gauteng Midrand
Software Engineer, Midrand , Salary Market related. Requirements: Good Knowledge of PLC Software Systems (Siemens Simatic S7, Siemens TIA, WinCC) Allen Bradley, Mitsubishi, ABB advantageousSet up & configure various network devices (Drives, Remote I/O, Sensors...
Service Desk Engineer – Gauteng Sandton
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical...
Collaboration Network Engineer
Join Our Team as a Senior Collaboration Network Engineer! Are you a networking wizard with a passion for collaboration technology? Do you thrive on solving complex problems and keeping cutting-edge networks running smoothly? If you're a CCNP Collaboration pro with a...
Software Developer (COBOL) at Datonomy Solutions
We are seeking a talented and motivated Software Developer II to join our development team.The ideal candidate will have a strong background in COBOL, CICS, DB2, and JCL, with experience in maintenance programming and enhancements. This role will involve a mix of...
Junior Software Engineer
We are looking for a Junior Developer to join our client's team in creating impactful software solutions. You'll work on developing customized applications that address specific business needs, using modern technology and best practices. This role offers great...
Collaboration Network Engineer – Gauteng Sandown
Join Our Team as a Senior Collaboration Network Engineer! Are you a networking wizard with a passion for collaboration technology? Do you thrive on solving complex problems and keeping cutting-edge networks running smoothly? If you're a CCNP Collaboration pro with a...
Software Developer (COBOL) at Datonomy Solutions – Gauteng Sandton
We are seeking a talented and motivated Software Developer II to join our development team.The ideal candidate will have a strong background in COBOL, CICS, DB2, and JCL, with experience in maintenance programming and enhancements. This role will involve a mix of...
Junior Software Engineer – Gauteng Centurion
We are looking for a Junior Developer to join our client's team in creating impactful software solutions. You'll work on developing customized applications that address specific business needs, using modern technology and best practices. This role offers great...
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