FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
GenAI to enhance creativity, automate routine tasks
How will large language models (LLMs), deep-learning algorithms that can recognise, summarise, translate, predict and generate content using very large datasets, affect current and future jobs? That is the focus of the new World Economic Forum white paper Jobs of...
One-third of companies already use AI security tools
Thirty-four percent of organizations are either already using or implementing artificial intelligence (AI) application security tools to mitigate the accompanying risks of generative AI (GenAI), according to a new survey from Gartner. Over half (56%) of respondents...
How governments and companies should advance trusted AI
AI is a profound opportunity. The stakes are high. AI is projected to enhance human productivity and unlock an astounding $16 trillion in value by 2030, writes Arvind Krishna, chairman and CEO of IBM. Not only will this fuel economic growth and boost GDP, but it will...
Search interest in AI reaches all-time high
Google has revealed that searches for artificial intelligence (AI) are at an all-time high in South Africa. Search trends show that people have searched for AI more than ever in 2023 so far, with interest rising 230% since last year - and 700% over the last five...
Intel expands FPGA portfolio
Intel has expanded its Intel Agilex FPGA portfolio and broadened its Programmable Solutions Group (PSG) offerings to handle the increased demand for customised workloads, including enhanced AI capabilities, and to provide lower total cost of ownership (TCO) and more...
Infrastructure software on growth trajectory
New research from Omdia's infrastructure software market forecast has revealed the market is set to grow at a compound annual growth rate (CAGR) of 16,5% over the period 2022 to 2027, which will make the market worth an estimated $358-billion by the end of 2027....
5G satellite networks to generate $17bn more for telcos
New research from Juniper Research has found operators will generate $17-billion of additional revenue from 3GPP (third-generation partnership project)-compliant 5G satellite networks between 2024 and 2030. It urges operators to sign partnerships with SNOs (Satellite...
New tools could catalyse response to TB deaths
As the United Nations High-Level Meeting (UNHLM) on tuberculosis (TB) approaches, a new report from the Lancet Commission, co-authored by the University of Cape Town's (UCT) researcher, released recommendations which provide a path forward to turn the tide on this...
More News Today
Insurance model requires digital innovation
Insurers must adapt to the new digital environment and provide customers with the same degree of customisation they receive in other industries. This requires the traditional insurance model to make way for strategies that incorporate a lifestyle-centric approach,...
Blockchain to shape healthcare supply chains
Blockchain technology will play a key role in supporting supply chain transformation in the healthcare sector by helping to reduce fraud and better manage quality in the manufacturing and distribution of pharmaceutical products, according to data and analytics company...
AWCape bolsters service with Gabsten solutions
Data Management Solution specialist, Gabsten Technologies, has partnered with professional software and services company AWCape, to provide data backup and management services as part of AWCape's solutions portfolio. AWCape, a Sage Business Partner for HR, payroll and...
Ask Afrika signs B-BBEE deal with ENCHA
Following an 18-year search for the right B-BBEE partner, independent market research company Ask Afrika has signed an agreement with ENCHA Green Brands (EGB). Andrea Gevers, CEO pf Ask Afrika, comments: "This partnership is a game changer for us! Having spent many...
Comfort: the addiction that kills success
Only 25% of the world's population is comfortable with changing the status quo and doing things with an innovative twist. "These individuals are often called disruptors or innovators," explains Juanita Vorster, a professional speaker on the topic of success in a...
Clickatell offers live-chat for customer care
Clickatell is transforming omni-channel customer care with the launch of Touch Go. Clickatell Touch enables live chat across a company's website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single...
Hitachi Vantara unveils AI operations software
Hitachi Vantara has introduced new innovations to drive data centre modernisation. Hitachi unveiled new high-performance storage systems in a storage family that offers a 100% data availability guarantee and integrated, and cross-platform AI-powered analytics and IT...
Jasco’s sub-ducting solution speeds fibre deployment
Jasco has brought a new, advanced fibre optic ducting solution to the South African market that it expects will revolutionise the implementation of fibre optic networks, increasing the speed and ease of deployment and lowering costs significantly. Available nationally...
Ring expands to South Africa
Neighbourhood security company Ring has announced that it is entering the South African market. The Ring range of preventive home security products include connected doorbells, cameras and lights that are easily installed and configured, with an app that provides...
Global kudos for Harambee’s contact centre
Harambee Youth Employment Accelerator has been named a global trailblazer in customer experience innovation, receiving the CX Game Changer Award by Genesys. Almost 100 nominations were received from around the world and vetted by an executive panel of judges and...
PHP Developer with Rust Skills
Are you a passionate PHP developer with a keen interest in Rust? Do you thrive in a collaborative environment and enjoy solving complex technical challenges? We're seeking a talented PHP Developer with Rust Skills to join our innovative team in Cape Town. This is a...
Business Analyst at STS
Looking for a Business Analyst, contract Requirement Gathering will be a large part of day-to-day tasks:Conduct workshops and interviews with stakeholders (loan fulfilment areas, risk teams, finance, IT, etc.) to identify the system's needs.Document the requirements...
PHP/Laravel Developer
Our client is excited to offer an exceptional opportunity for a talented Backend Developer specializing in PHP and Laravel! This fully remote position is ideal for a dedicated professional eager to make a meaningful impact from anywhere in the world. Key Requirements...
PHP Developer with Rust Skills – Western Cape Cape Town
Are you a passionate PHP developer with a keen interest in Rust? Do you thrive in a collaborative environment and enjoy solving complex technical challenges? We're seeking a talented PHP Developer with Rust Skills to join our innovative team in Cape Town. This is a...
Business Analyst at STS – Gauteng Johannesburg
Looking for a Business Analyst, contract Requirement Gathering will be a large part of day-to-day tasks:Conduct workshops and interviews with stakeholders (loan fulfilment areas, risk teams, finance, IT, etc.) to identify the system's needs.Document the requirements...
PHP/Laravel Developer – Gauteng Johannesburg Region
Our client is excited to offer an exceptional opportunity for a talented Backend Developer specializing in PHP and Laravel! This fully remote position is ideal for a dedicated professional eager to make a meaningful impact from anywhere in the world. Key Requirements...
Program Administrator (PMBOK) at Construct Executive Search
Applicants must have the following requirements: Must have a Bachelor's Degree in AdministrationMust have 5-10 years of experience in Administration at Engineering Consulting CompanyMust have knowledge of FIDIC contracts and agreementsMust have knowledge of NEC4 ECC...
Full Stack Java Developer (Expert) 2248
Full Stack Java Developer ESSENTIAL SKILLS REQUIREMENTS:- Technical:o Angular frameworko Javao Kafkao HTML5, Typescript and CSSo Unit testingo Integration Testingo RESTful API (Swagger, Open API)o Microservices architectureo Docker/ Kuberneteso Object-oriented...
Mid to Senior C# Developer
Our client is looking for an experienced C# Developer with expertise in VB.NET and desktop/web applications for a hybrid role based in Johannesburg. Key Requirements 5+ years' experience overall.BSc/ BTechNETC# (Desktop/Web)MS SQLCrystal ReportsShould you meet the...
Program Administrator (PMBOK) at Construct Executive Search – Gauteng West Rand
Applicants must have the following requirements: Must have a Bachelor's Degree in AdministrationMust have 5-10 years of experience in Administration at Engineering Consulting CompanyMust have knowledge of FIDIC contracts and agreementsMust have knowledge of NEC4 ECC...
View more career listings on our Careers Section