How AI is enabling ROI for financial services
Kathy Gibson reports from the Microsoft AI Tour – The financial sector is one of the world’s biggest technology users and has been among the leaders in the adoption of artificial intelligence (AI). But, before they can reap the benefits of AI, financial organisations...
How to make practical and useful AI
Kathy Gibson reports from the Microsoft AI Tour – Artificial intelligence (AI) is not some magic wand that will take over the world of work – and it’s certainly not smarter than people. That is word from Scott Hanselmann, vice-president: developer community at...
Global PC shipments still on a downturn
Global PC shipments declined 13,4% YoY during the second quarter of 2023, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. This was the sixth consecutive quarter of contraction...
Few HR leaders implementing generative AI
Only around 5% of HR leaders report their function has already implemented generative AI, while another 9% reported they are currently conducting generative AI pilots, according to a new survey of 105 HR leaders from Gartner. "More than half of HR leaders surveyed by...
High-effort’ customer service transitions impact CX
Sixty-two percent of customer service channel transitions are "high-effort" for customers, according to Gartner, which adds that less than half of customers who experience a high-effort transition will use self-service again for their next interaction. A Gartner...
Why Threads is a genuine threat to Twitter
With the new Threads social media platform on the rise - destined, some say, to reshape how we communicate, promote brands, and engage with each other - an exciting new era is seemingly underway. "Among the launch of numerous social media platforms over the years,...
Check Point raises security concerns over Google Bard
With the slew of generative AI intelligent platforms emerging, starting with ChatGPT, Check Point Research (CPR ) recently conducted a security analysis of the latest one - Google Bard - and did a comparative analysis vis-à-vis ChatGPT. What the security experts found...
Africa still prone to phishing, but training cuts risk
More than one in three of corporate employees in Africa are vulnerable to phishing attacks and social engineering scams. However, regular training can significantly reduce their chances of falling victim to such cyber threats. This is among the key findings of...
Google Bard launches in Swahili
Google has announced the expansion of Bard, its conversational AI service, to 40 new languages including Swahili - the first African language to be included and 59 new countries and territories. With the expansion, Bard is now available in most of the world, including...
Saphila 2023: it’s a wrap …
Saphila 2023 wrapped up today after three days of conferencing and networking. The biennial African SAP User Group (AFSUG) event has been on hold since 2019, so delegates seized the opportunity to reconnect with their peers for the first time in four years. Kathy...
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Why human-centred design matters
The success of a product or service is rooted in user experience. It's this simple, yet powerful premise that has made human-centred design gain traction across all major business sectors around the world, says Stuart McDougall, MD at Tenaka's Tribe, which is helping...
Emergency access for all
The MiBlackBox emergency recording and panic button service is accessible to millions of holiday-makers taking to the roads this summer, regardless of whether they have a R10 000 smartphone or a R100 feature phone. "MiBlackBox levels the playing-field by enabling...
Cybersecurity predictions for 2018
Online security is seemingly getting more compromised with each passing year. 2017 has witnessed some of the worst security breaches in history -- such as the breach of Equifax, which impacted over 143-million clients in the US and abroad. There were also three major...
Challenges of convergence, HCI
Converged infrastructure and hyper-convergence is gaining traction among business IT departments wishing to enable digital transformation while under the constant pressure of increasingly tightening budgets. However, transitioning to converged infrastructure can be...
Watch out for these shopping trends …
You may not have started shopping for gifts yet, but data shows holiday shoppers are getting an early start this year, with the majority recently starting by Cyber Monday. To make the most of the holiday season, retailers need to pay close attention to consumer...
Eliminate planned downtime to grow business
While it might sound counter-intuitive, there is a perception that technology often works best when compromises are made. Users might have to put up with an irritating side-effect but do so knowing that the overriding advantage brings many benefits. Planned downtime...
MicroStrategy 10.10 promotes data-driven culture
MicroStrategy has announced the general availability of MicroStrategy 10.10, the newest feature release to the company's MicroStrategy 10 platform. The feature release empowers business teams to confidently embrace an enterprise-wide, data-driven culture by...
Marval Africa, UCS scoop global award
Marval Africa and UCS Solutions have been honoured with the Service Management Project of the Year 2017 Award. The award was presented during Marval's Global Partner Conference, held from 7 to 9 November in Vilnius, Lithuania. The winning project was designed and...
Marais attempts Sani Pass record
Itec SA will be sponsoring Jamie Marais, extreme endurance athlete and Corporate Sales Manager at Itec Cape Town, as he pushes himself to the limit and attempts to set a record for the greatest number of consecutive summits of Sani Pass - dubbed Africa's toughest...
Huawei to launch mobile app store in Africa
With 328-million users across the globe, the Huawei Mobile Service platform is coming to Africa, with the planned launch of a pre-installed localised APP store on Huawei devices. "Huawei's consumer mobile services in Africa will include an APP store for locally...
Cybersecurity Analyst – L2 Senior – Gauteng Pretoria
iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Cybersecurity Analyst – L2 Senior who will be tasked with conducting deeper investigations and handling escalated incidents. This role involves collaborating with L1 analysts,...
Electron/React Developer (On-site) – Gauteng Lone Hill
Our client, a supply chain intelligence company specialising in automation and analytics solutions to optimise mining operations, is seeking a skilled Intermediate Electron/React Developer to join their in-office development team in Lonehill, Sandton. The ideal...
Intermediate Full Stack Ruby on Rails Developer (JHB) – Gauteng Johannesburg
ENVIRONMENT:A providing of cutting-edge tailored Transport Service Solutions in Joburg seeks an ambitious & talented Intermediate Full Stack Developer with a good command of Mathematics who will be responsible for developing new features and maintaining a healthy...
Senior Business Analyst
Calling all problem-solving superheroes! We're seeking a Business Analyst to join our team! If you're a mastermind at analysis, identifying trends, and creating solutions, then we need you! Apply now and let's fight the forces of business chaos together!What you'll...
System Administrator at Red Ember Recruitment (PTY) Ltd
Our client based in Rosebank is seeking a highly organized and proactive Risk Management System Coordinator to manage the operational efficiency and data integrity of our custom risk management system, TORAS. This role will involve system configuration, data quality...
Senior Desktop Support Engineer
Desired Skills: Self-starter and self-motivated. Flexible and good teamwork Strong attention to detail Results-oriented Mobile device support Desired Work Experience: 2 to 5 years Desired Qualification Level: Degree About The Employer: Advantageous skills and...
Senior Business Analyst – Gauteng Sandton
Calling all problem-solving superheroes! We're seeking a Business Analyst to join our team! If you're a mastermind at analysis, identifying trends, and creating solutions, then we need you! Apply now and let's fight the forces of business chaos together!What you'll...
System Administrator at Red Ember Recruitment (PTY) Ltd – Gauteng Pretoria
Our client based in Rosebank is seeking a highly organized and proactive Risk Management System Coordinator to manage the operational efficiency and data integrity of our custom risk management system, TORAS. This role will involve system configuration, data quality...
Senior Desktop Support Engineer – Western Cape Cape Town CBD
Desired Skills: Self-starter and self-motivated. Flexible and good teamwork Strong attention to detail Results-oriented Mobile device support Desired Work Experience: 2 to 5 years Desired Qualification Level: Degree About The Employer: Advantageous skills and...
Senior Developer
Lead the way in software development! Join our team as a Senior Developer and deliver cutting-edge solutions. Apply now and let's build the future of tech together! What you'll do:Team management.Project planning and tracking.Task assignment and follow...
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