The way forward for Africa
Kathy Gibson reports - Artificial intelligence (AI) is not a luxury for Africa, but a necessity. Andre Wills, MD of Africa Analysis Team, tells delegates to the Ministerial Forum taking place on the sidelines of Africa Tech Festival in Cape Town, that Africa has a...
Fibre enables the broadband economy
Kathy Gibson reports - The rollout of fast fibre infrastructure is key for countries to reap the economic rewards promised by broadband. Bob Chen, president of Huawei optical business product line, stresses that artificial intelligence (A) is here to stay, driven by...
Human customer service is still alive and well
By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts say that a completely agentless...
Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
Illicit cigarettes starve SA’s fiscus of billions
South Africa was once hailed as a leader in tobacco control. From 1994 to 2009, sharp increases in excise taxes, combined with measures such as advertising bans and smoke-free legislation, reduced smoking rates, improved public health, and delivered strong revenue...
NASA analysis shows Sun’s activity ramping up
The Sun has become increasingly active since 2008, a new NASA study shows. Solar activity is known to fluctuate in cycles of 11 years, but there are longer-term variations that can last decades. Case in point: Since the 1980s, the amount of solar activity had been...
AI: Humanity’s greatest breakthrough, or its biggest divide?
The future of AI in South Africa will define who holds power. This is according to Daniel Novitzkas, chairman of Specno, who adds: “Artificial intelligence has crossed a critical threshold. “For the first time in history, our tools are learning to improve themselves....
AI both endangers and protects identities
Artificial intelligence (AI) is a double-edged sword. This is the conclusion from a new Cisco DUO report “2025 State of Identity Security,” which surveyed 650 IT and security managers across Europe and North Africa. According to 44% of executives polled, AI-based...
Identity is not a privilege – it’s a right
Ideco calls on South African businesses to treat digital identity as a human right, not just a compliance checkbox. As the world marked International Identity Day yesterday (16 September 2025) under the theme ‘My Identity. My Umbrella’, Ideco warned that millions of...
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How local businesses can harness the power of SDN
Software-defined networking (SDN) is reshaping the landscape of network management, offering local businesses in South Africa a gateway to enhanced efficiency, agility and significant cost savings. By Avinash Gupta, head of the centre of excellence (COE) at In2IT...
Balance leadership and followership for productive workplaces
While leaders are expected to steer the corporate ship and make executive decisions in their organisations, employees – by the same token – need to consider some accountability for the roles they fulfil, writes Phyllis Ndlovu, founder and CEO of Kisima Psychological...
The case for a deliberately unsexy approach to technology in 2025
In an environment characterised by instant gratification, instant reward and instant feedback, the drive to speed things up comes at a cost. When it comes to IT architecture and investment, the focus should be on long-term sustainability over shiny new bling. That’s...
Zoho adds autonomous agents
Zoho has expended the scope of Zia with the announcement of Zia Agents, Agent Studio, and Agent Marketplace. Together, these solutions empower enterprises to access, build, and distribute intelligent, autonomous digital agents across their organisations. Zoho and...
New-look data centres bode well for AI in Africa
Africa is on the threshold of a technological revolution, with artificial intelligence (AI) and generative AI (GenAI) reshaping global industries and economies. By Wojtek Piorko, MD for Africa at Vertiv For local businesses, preparing for the complexities of AI...
SAP Africa awards top partners
SAP has recognised the top-performing companies in its partner ecosystem at the annual SAP Africa Partner Awards. The awards seek to recognise outstanding achievements, excellence and growth within the partner organisations that support the delivery of digital...
NTT Data completes Niveus Solutions acquisition
NTT Data has successfully closed its previously announced acquisition of Niveus Solutions, a premier cloud engineering company specialising in Google Cloud Platform (GCP) services. Terms of the acquisition were not disclosed. Niveus Solutions supports NTT Data’s...
Kudos for Infobip
Global cloud communications platform Infobip has been named as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment. This is the third time that Infobip has been named a Leader in this report. According to the...
Entries open for 2025 Africa Supply Chain Excellence Awards
The achievements of businesses and individuals working in the supply chain management field will be recognised at this year’s fourth annual Africa Supply Chain Excellence Awards. The organisers have announced that entries for the 2025 awards are open, with 12...
AI’s $1,5trn promise for African economies
When it comes to transforming the economic potential of Africa, artificial intelligence (AI) is anticipated to contribute up to $1,5-trillion to the gross domestic product (GDP) of the continent. By Neda Smith, founder and CEO of Agile Advisory Services A report by...
1st Line Support Technician (Remote) – Gauteng Johannesburg
ENVIRONMENT:A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. The candidate should possess proactive problem-solving skills and a substantial understanding of business network technologies. Demonstrating...
Senior DevOps Engineer at Sabenza IT & Recruitment – Gauteng Pretoria
The DevOps Engineer is responsible for designing, implementing, and maintaining the infrastructure and tools that enable efficient development, deployment, and operation of software systems. The role bridges the gap between development and operations teams to ensure...
Senior Embedded Systems Engineer – Gauteng Johannesburg Region
Our client is looking for a Senior Embedded Systems Engineer to join their fully remote team! Key Requirements 5 years' experience.BSc/ BTech/ [URL Removed]RTOSC & C experienceEmbedded FirmwareGITCI/CDShould you meet the requirements for this position, please...
Solutions Architect
Job Description - Solutions Architect (.NET / AWS)Our client is seeking a highly technical Solutions Architect with strong hands-on experience in designing and implementing modern cloud-native solutions on AWS using the .NET ecosystem. This role is ideal for someone...
Senior IT Technician
Lead the charge in IT operations, where your technical expertise powers business continuity. Is this you? You're calm under pressure, analytical, and solutions-driven. Whether you're tackling network downtime or optimising infrastructure performance, you thrive on...
Full Stack Developer (Java,Angular,AWS) at Sabenza IT & Recruitment
Drive Innovation with Us – Full Stack Developer (Automotive) – GautengAre you a passionate Full Stack Developer ready to accelerate your career in the automotive industry? Join a forward-thinking, global automotive leader based in Gauteng and play a key role in...
Solutions Architect – Gauteng Edenburg
Job Description - Solutions Architect (.NET / AWS)Our client is seeking a highly technical Solutions Architect with strong hands-on experience in designing and implementing modern cloud-native solutions on AWS using the .NET ecosystem. This role is ideal for someone...
Senior IT Technician – Western Cape Stellenbosch
Lead the charge in IT operations, where your technical expertise powers business continuity. Is this you? You're calm under pressure, analytical, and solutions-driven. Whether you're tackling network downtime or optimising infrastructure performance, you thrive on...
Full Stack Developer (Java,Angular,AWS) at Sabenza IT & Recruitment – Gauteng Pretoria
Drive Innovation with Us – Full Stack Developer (Automotive) – GautengAre you a passionate Full Stack Developer ready to accelerate your career in the automotive industry? Join a forward-thinking, global automotive leader based in Gauteng and play a key role in...
SQL Developer
SQL DeveloperDurban | R50 000 - R60 000 per month About Our ClientOur client is a forward-thinking technology company providing integrated software and data solutions to the retail and distribution sector. They specialize in delivering scalable, high-performance...
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