Customer-facing conversational GenAI to go mainstream in 2025
A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...
Network security hardware stabilises in 3Q 2024
According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...
European ICT spend set to be resilient in 2023
ICT spending in Europe is expected to grow by 2,8% YoY in 2023 in constant currency terms, reaching $1184,5-billion, says International Data Corporation (IDC). The research organisation’s Worldwide Black Book: Live Edition says that despite the challenging...
Nashua celebrates 50-year milestone
Nashua has celebrated its 50th birthday, having opened its doors in 1973 as a specialist in the sale and service of liquid toner copiers. When Nashua was founded, faxes were rare and expensive, only the biggest companies had mainframes, and copiers were cutting-edge...
Mobile money exceeds expectations, hits $1,26trn transaction value
Mobile money services are growing faster than predicted around the globe, as digital services continue to rise in popularity, according to the GSMA's annual "State of the Industry Report on Mobile Money 2023". The report, published annually by the GSMA and funded by...
Hybrid working reduces carbon emissions
New research by IWG in partnership with Arup reveals working closer to home can significantly reduce carbon emissions in major cities across UK and US, with reductions of up to 70% in Manchester and 87% in Los Angeles recorded. Daily commuting to city centre offices...
SA ranks bottom in Allianz Global Pension Report
Allianz has released the second edition of its Global Pension Report which analyses 75 pension systems around the globe using its proprietary Allianz Pension Index (API). The index consists of three pillars: Analysis of basic demographic and fiscal conditions; a...
Every third user in SA has nicknames for their gadgets
Nearly every third respondent (30%) from South Africa gives a nickname to their personal and home devices - with smartphones topping the list - according to a Kaspersky "Digital Superstitions" survey about people's attitudes toward modern technologies and gadgets....
How concerned should SA be about developments in AI?
The concept of the AI Singularity, where machines become self-aware, is cause for some concern among several prominent researchers and thought leaders. While the concerns may seem worlds away for most South Africans, they are real and South African universities should...
What India’s population rise means for supply chains
India now has a larger population than China, with implications for supply chains that stretch beyond the region. This is according to Oliver Chapman, CEO of OCI, noting that India has overtaken China as the most populous nation in the world according to United...
More News Today
Add value to employees this Workers Day
In the run up to Workers Day, commemorated annually on 1 May as a celebration of South African workers and the contributions they make toward the well being of the country, Manpower South Africa analyses the importance of implementing a feasible solution to the high...
What is credential stuffing?
Employees who don't take security policies seriously pose a significant threat to corporate systems. Martin Walshaw, senior engineer at F5 Networks explains why. We've all heard about the myriad of security breaches over the past year, resulting in the exposure of...
Global partner program from OutSystems
OutSystems has unveiled its new Global Partner Program, which connects systems integrators, technology consultants, and resellers with its industry-leading low-code development platform. The new alliance programme builds on the current OutSystems partner programme and...
IoT-enabled field service management from IFS
IFS has announced major updates to its IFS Field Service Management product. The latest version of IFS Field Service Management (5.7) is available now and includes a number of enhancements including: * Embedded IoT capabilities - The new version offers embedded...
Information security must be automated
Security must be automated and integrated to keep up with the fast-changing, ever-growing risk of cybercrime, says Fortinet. Paul Williams, country manager: southern Africa at Fortinet, says global cyber-attacks have become highly sophisticated and increasingly...
Sophos boosts server protection
Sophos has announced that its next-generation anti-ransomware CryptoGuard technology is now available with its Sophos Server Protection products. With this optimisation, Sophos Server Protection now has signature-less detection capabilities to combat ransomware -...
African leaders commit to energy talks
African Ministries from Democratic Republic of Congo (DRC), Botswana, Burkina Faso, Ethiopia, Gabon, Madagascar, Morocco, Rwanda and Zimbabwe will attend the Africa Energy Forum (AEF), which is set to welcome 2 000 decision-makers in Africa's energy sector to...
Kaspersky enhanced data protection, management
Kaspersky Lab has released a new version of Kaspersky Endpoint Security for Business, the company's flagship solution for corporate security from the constantly evolving cyberthreat landscape. While continuing to provide reliable protection for customers, with the...
inQuba launches new engagement product
Rapidly growing Customer Experience (CX) software cloud specialist inQuba has launched a revolutionary engagement product that is changing the way companies interact with their customers. Called inQuba Engage, this solution allows businesses to establish real-time...
Netshield SA’s Data Centre in a Box is IoT-enabled
As a result of the finalisation of Netshield South Africa's recent developments to its Data Centre in a Box (DCiB), the self-contained cabinets (SCC) are now 100% IoT and cloud-enabled. This recent development enables customers to not only take advantage of the SNMP...
Full Stack Java Developer (0877) KG – Gauteng Midrand
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Development and maintenance on platform/application Review and present proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems solutions in line with quality and delivery...
Support Engineer – Western Cape Cape Town
Microsoft Server Support Assisting with escalations from support engineers. Preventative maintenance (Patch management). Device hardening and vulnerability management. Backup management. Antivirus management.Minimum Requirements:Matric MCSE Tertiary IT qualification...
Senior Cybersecurity Engineer – Gauteng Rosebank
Are you an experienced cybersecurity professional looking for your next challenge? Join our international IT security firm, based in the heart of Rosebank, Johannesburg. We are seeking a skilled Senior Cybersecurity Engineer to bolster our team and drive cutting-edge...
Finance Systems Analyst
Train operating entities to navigate the system Determining effectiveness of existing processesEstablishing and maintaining quality standardsExamine existing business processes and procedures Examine existing systems to identify inefficiencies and areas of improvement...
Software Developer C#.NET
We're looking for a driven Software Developer who is dedicated to their personal and professional growth. Join our passionate team, where you'll have the opportunity to make a meaningful impact and gain exposure across diverse industries. We're seeking a candidate...
Finance Systems Analyst – Western Cape Cape Town
Train operating entities to navigate the system Determining effectiveness of existing processesEstablishing and maintaining quality standardsExamine existing business processes and procedures Examine existing systems to identify inefficiencies and areas of improvement...
Software Developer C#.NET – Western Cape Century City
We're looking for a driven Software Developer who is dedicated to their personal and professional growth. Join our passionate team, where you'll have the opportunity to make a meaningful impact and gain exposure across diverse industries. We're seeking a candidate...
Software Engineer
Our clients in the Transportation space are looking for a skilled Software Engineer to join their dynamic team in the Gauteng area. Work with the latest technology in the transportation sector with dynamic teams across the country and internationally. Job Summary The...
Project Manager Agile SDLC at QES
y client based in Cape Town is currently looking for a Supply Chain Project Manager to join them on a 12 month contract / 5 days onsite a week / based in Woodstock Position Summary: Senior IT Project Manager (Supplychain / Warehouse Managenet Systems) Industry: Supply...
Software Engineer – Gauteng Johannesburg Region
Our clients in the Transportation space are looking for a skilled Software Engineer to join their dynamic team in the Gauteng area. Work with the latest technology in the transportation sector with dynamic teams across the country and internationally. Job Summary The...
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