Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
Hamilton Ratshefola dies
Gijima has confirmed the death of its group chief executive, Hamilton Ratshefola, at the age of 56, following a short illness. “Gijima, its shareholders, board, executive, staff and the ICT industry have undoubtedly lost a par-excellence leader, a friend, a mentor and...
African CEOs need to view cyber risks more seriously
Twenty six percent of CEOs in Africa believe their companies will be exposed to cyber risk in the next 12 months - and 33% think it will only happen in the next five years. This indicates that among CEOs in Africa, cyber risks are not considered a major risk compared...
It’s time to close the innovation gap
Businesses worldwide are confident in the strength of their organisation’s innovation in the face of current global challenges – 84% say that their company has a vibrant culture of innovation (68% in South Africa) – but Dell’s new Innovation Index shows that there is...
Cybersecurity’s underestimated role as a business enabler
New research from Trend Micro reveals that while global organisations plan to increase cybersecurity budgets this year, 90% of African companies have neglected to put cybersecurity protocols in place. “Organisations would do well to reconsider the importance of...
WiFi-enabled products suffer first-ever decline
The decline in smartphone and PC shipments in 2022 took its toll on overall shipments for WiFi-enabled products, causing them to fall for the first time ever in decades-long history. After shipments grew 8,6% in 2021 fueled by pandemic-driven market changes, they fell...
The stark reality of what increased loadshedding means
If the current loadshedding scenario in South Africa worsens, there are going to be immense challenges facing those that rely on networks, fibre and LTE. This is the stark warning from Theo van Zyl, head of Wireless at Vox, who says: “Most of the operators providing...
Urgent call for SA healthcare sector to up its cybersecurity
Security specialist Check Point has warned the South African healthcare sector that it urgently needs to increase its cybersecurity defences. Recent data from the company reported that the industry - which is notoriously under resourced in all areas - has experienced...
Telegram proving popular with cybercriminals
The activity of online scammers in Telegram has significantly increased as they take advantage of the convenient functionalities of the messenger, according to Kaspersky experts. Phishers are skillfully utilising the messenger’s capabilities to provide various...
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Design thinking versus lean startup …
Traditionally, a business would build a product and hope to find customers who want to buy it. Aggressive marketing tactics would hook consumers who, faced with few other choices, would respond accordingly. The company would corner the market and move on to building...
Companies need the unabbreviated truth about IT security
Information systems change all the time. Couple this with the fact that new threats arise constantly and it's easy to see why security systems implemented or updated last month can't keep pace with security requirements right now. The truth is that securing an IT...
Imagine if office equipment worked like a smartphone?
Most office employees face daily, repetitive tasks that slow the flow of work. Engineers at Xerox looked at those productivity barriers and designed ways individuals can use multifunction printers (MFPs) and apps to automate personal work processes. Take a daily...
ADSL could be holding your business back
Internet access isn't just necessary for businesses to exist; it offers potentially unlimited opportunities for growth. Unfortunately, many businesses are using an obsolete, tired, old Internet connection medium. Michael Colin, sales director for BitCo, explains why...
Huawei, Commvault launch Hybrid Cloud Backup Solution
Huawei and Commvault released their Hybrid Cloud Backup Solution at CeBIT 2017, which recently took place in Hannover. The solution enables enterprises to efficiently and securely back up the core data of private data centers to a Huawei public cloud platform using...
Citrix works with Samsung to deliver DeX
As enterprises increasingly embrace mobile business strategies, people continue to carry as many as three devices with them, including laptops, smartphones and tablets. To lighten that electronics load, make people more efficient and help businesses reduce costs,...
FLIR visual kits from Graphic Image Technologies
A new IP video surveillance system usually requires that the security specialist or installer purchases all components individually before undertaking the process of device installation and infrastructure implementation. This can be time-consuming, costly and...
OpenWeb launches affordable fibre pakcages
OpenWeb has launched affordable Capped Unshaped ADSL and Fibre packages from as low as R1.37 per Gigabyte. OpenWeb CEO Keoma Wright comments: "This product runs at the speed of your line, whether it is a 2Mbps or 100Mbps line." He says the superfast ADSL/VDSL data...
What is your old smartphone worth?
With the much-anticipated Nokia 3310 relaunch taking place this year, users might want to consider selling their old phone, says Claire Cobbledick, marketing head for Gumtree SA. The iconic Nokia 3310, first launched in 2000, quickly became one of South Africa's most...
Ambulance service uses visual analytics
The South Central Ambulance Service NHS Foundation Trust (SCAS) is using Qlik Sense and QlikView across the organisation to visualise its data for better understanding of where its ambulances are and need to be at any given time. Bringing the reality to life by...
Java Developer (Entry) 0687 TT – Gauteng Pretoria
Coordinate with internal team members, including QAS and BADesign, development and maintenance on platform / applicationReview code of team members in line with quality and delivery requirementsEnsure software maintainabilityAdhere to governance, security directives...
Mobile Developer at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Cloud & DevOps Engineer
We are searching for a Senor Cloud DevOps Engineer who specializes in managing, troubleshooting, and deploying solutions on Hyperscale platforms, cloud-based infrastructure, and services across leading cloud platforms like Amazon Web Services (AWS), Microsoft Azure,...
Full Stack Developer
12 month contract with possible conversion to permfull time in office based in Sandton Job Summary: We are seeking a talented Full Stack Developer with expertise in .NET Core and React to join our dynamic team. The ideal candidate will have a passion for developing...
Paint Application Robot Programmer – PE
Hire Resolve is seeking a dedicated Paint Application Robot Programmer to join our client's team in Port Elizabeth. Our client is an industry leader in advanced manufacturing solutions, with a strong emphasis on automation and robotic applications in the painting and...
QA Tester – KwaZulu-Natal KwaZulu-Natal
Hire Resolve's client, an e-Certification provider, is looking for a QA Tester to join their dynamic team. As a QA Tester, you will play a crucial role in ensuring the quality and performance of software products, working alongside developers, product managers, and...
Senior Database Developer – Gauteng Pretoria CBD
Design, develop and maintain high performance scalable and secure database solution in order to ensure successful and efficient database solutions meeting the business requirements. KEY PERFORMANCE AREAS: Requirements gathering - through engagement with business i.e.,...
Senior Project Manager at Construct Executive Search – Northern Cape Northern Cape
Applicants must have the following requirements: Must have a Bachelor of Science Degree or a Bachelor of Technology Degree or Bachelor of Engineering in Civil Engineering.Must be registered with SACPCMP or PMP as a Professional Project Manager.Must have 10 - 12 years...
Sage Developer – Rivonia – Johannesburg
Hire Resolve's client is seeking a skilled Sage Developer to join their team in Rivonia, Johannesburg. In this role, you will be responsible for developing and maintaining Sage-based solutions, ensuring they meet the unique needs of the business. The successful...
Business Intelligence Developer
BI Developer required for leading Call Centre business. Completed Bdeg with 3-5 years relevant experience.Leading Call Centre business, requires a skilled BI Developer.You will be expected to Create and manage BI and analytics solutions, transforming data into...
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