NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
When does using GenAI become unethical?
Generative AI (GenAI) is proving increasingly indispensable for certain aspects of daily work, raising questions about the ethics of passing its output off as one’s own work - and the fairness of pitting AI-generated content against human-generated content. This is...
Tariff and trade war the top emerging risk
The escalating tariff and trade war moved into the top rank of emerging risks for the second quarter of 2025, according to Gartner. The Quarterly Emerging Risk Report series captures enterprise risk management (ERM) leaders’, risk management professionals’, auditors’,...
SharePoint ToolShell vulnerabilities stem from incomplete fix
Kaspersky's Global Research and Analysis Team (GReAT) reveals that the recently exploited ToolShell vulnerabilities in Microsoft SharePoint originate from an incomplete fix for CVE-2020-1147, first reported in 2020. The SharePoint vulnerabilities have emerged as a...
‘Explosion of investment’ hovers over AI
Ninety nine percent of institutional investors and wealth managers believe that the artificial intelligence (AI) market is on the brink of a seismic shift, according to a new study by fund manager Robocap. More than a quarter (28%) of investors and wealth managers...
How teachers and parents can help children use GenAI responsibly
As the third school term kicks off, homework, projects and study sessions are back on the agenda and for many learners, that now includes help from generative artificial intelligence (GenAI). We know learners around the world have embraced GenAI tools like Claude and...
Tech companies take pragmatic approach to ESG
The technology sector’s environmental, social and governance (ESG) activities in the second quarter of 2025 have been characterised by incremental progress and pragmatic approaches to changing geopolitical circumstances, says GlobalData. Robert Pritchard, principal...
Greenwashing prompts calls for higher ESG data standards
A new report has exposed a torrent of greenwashing in South Africa’s fossil fuel industry, a dire warning for major polluters more invested in burnishing their image than reducing emissions. The Fossil Ad Ban (FAB) report documented over 200 misleading...
Google ups African funding
Google has outlined a wave of AI support across Africa, representing $37-million in cumulative funding — including previously committed but unannounced funding — to research, talent development, and infrastructure. The funding package includes funding and partnerships...
More News Today
More investment in wind and infrastructure needed
South Africa has recorded a landmark 160 days with no load-shedding, the longest period in over four years, and is on track for a load-shedding free winter. However, maintaining future grid stability will require a doubling down on wind investment as well as higher...
Credit decisioning software the core of financial inclusion
Itemate Solutions has partnered with Decision Rules, an international startup, to drive the adoption of its market-leading business rules engine among African fintechs. Michaela Holman, global account manager at Itemate Solutions, says the Decision Rules business...
Vertiv debuts new management and monitoring solution
As AI workloads pivot to the network edge, the need for enhanced visibility at these remote data centre sites has become increasingly apparent. Recognising this, Vertiv has introduced Vertiv Environet Connect, a cloud-connected and web-based fleet management and...
The power of enhanced partnership
Over the last half-decade, we have witnessed a fundamental shift in how local enterprises procure and invest in technology. By Burak Borhan, regional director: partner ecosystems Middle East and Africa at Red Hat The rise of cloud computing – South Africa’s cloud...
Huawei in strategic co-operation with Standard Bank
During the 2024 Summit of the Forum on China-Africa Cooperation, Huawei and Standard Bank South Africa (SBSA) signed a strategic co-operation agreement, to accelerate digital transformation of the financial sector and enhance South Africa's ability to continue growing...
The power of technology for African sustainability
In the face of mounting global environmental challenges such as climate change, biodiversity loss, and pollution, and increasing focus on environmental, social and governance (ESG) awareness, sustainable trade practices and supply chains have the potential to...
Corridor Africa drives sustainable data centre growth
The demand for data storage and processing capabilities has soared, putting immense pressure on existing infrastructure. This is largely due to the rapid growth of data centres worldwide, driven by advancements in AI, quantum computing, and 5G, has presented both...
Why payroll and HR experts are your best compliance partners
Payroll and HR regulatory requirements are constantly evolving, and what is compliant today may need to be adjusted tomorrow. Even minor oversights can lead to significant penalties, tarnishing a company’s reputation and impacting its bottom line. Regulatory bodies...
Vertiv and Coscharis Technologies boost Central African channel
Vertiv has announced the appointment of Coscharis Technologies as a distribution partner in Nigeria and Ghana, with the aim of further providing customers convenient access to Vertiv’s IT infrastructure portfolio and expanding reach across Central Africa within the...
Earned wage access grows in popularity
In Africa, many people who earn low to moderate incomes often struggle with managing their finances. The traditional practice of getting paid once a month can create financial stress and force people to turn to costly and risky informal lending options. These quick...
BA/Business Analyst (SAP or Dynamics 365) on-site (contract) TB – Gauteng Gauteng
Seeking a skilled and proactive Business Analyst to bridge the gap between business operations and the SAP and Microsoft Dynamics 365 system functionality. This role involves working closely with stakeholders to understand business requirements, analyze processes, and...
Project Manager – KwaZulu-Natal Hluhluwe
Well respected construction company is looking for a Project Manager for a 7 month contract to be based on site for the construction of 2 bush camps in Mkuze and iMfolozi Game Reserves. To start ASAP.Requirements: Relevant Construction or Civil Engineering...
Database Administrator
Purpose of the Role We are seeking a skilled Database Administrator to manage and optimise the organisation's databases, ensuring their reliability, performance, and compliance with relevant regulations and standards. This role requires a strong understanding of...
AML Analyst
My client based in Cape Town is currently looking for an AML Analyst to join their team on a contract basis. IT/ Finances Qualifications Tertiary qualification (relevant degree/diploma in Finance, Law, Risk, Compliance, or related field).2-3 years' experience in AML,...
Database Administrator – Gauteng Centurion
Purpose of the Role We are seeking a skilled Database Administrator to manage and optimise the organisation's databases, ensuring their reliability, performance, and compliance with relevant regulations and standards. This role requires a strong understanding of...
AML Analyst – Western Cape Cape Town CBD
My client based in Cape Town is currently looking for an AML Analyst to join their team on a contract basis. IT/ Finances Qualifications Tertiary qualification (relevant degree/diploma in Finance, Law, Risk, Compliance, or related field).2-3 years' experience in AML,...
Senior IT Project Manager at Datonomy Solutions
We are looking for a Senior IT Project Manager to join our team in Cape Town.This is an initial 12-month contract- Onsite.You will be part of delivering integrated solutions across the company to some of the most recognized South Africa Retail brands and you'll do it...
Intermediate C# Developer
Develop backend components using .Net Core, ensuring scalability, performance, and reliability. Design and implement frontend interfaces using Angular, ensuring a seamless user experience. Write clean, efficient, and well-documented code following best practices and...
Senior IT Project Manager at Datonomy Solutions – Western Cape Cape Town
We are looking for a Senior IT Project Manager to join our team in Cape Town.This is an initial 12-month contract- Onsite.You will be part of delivering integrated solutions across the company to some of the most recognized South Africa Retail brands and you'll do it...
Intermediate C# Developer – Western Cape Cape Town
Develop backend components using .Net Core, ensuring scalability, performance, and reliability. Design and implement frontend interfaces using Angular, ensuring a seamless user experience. Write clean, efficient, and well-documented code following best practices and...
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