Confidence in AI rises with use, but so does anxiety
Kathy Gibson reports - Artificial intelligence (AI) and generative AI (GenAI) are constantly evolving, and starting to have real impact in the workplace. But employees are not yet sure how they feel about AI, according to a new report from Boston Consulting Group...
SA consumers continue to show resilience
According to TransUnion's Q1 2024 South Africa Industry Insights Report, consumers' credit appetite continued to grow despite the sustained high interest rate environment as consumer confidence improved slightly during this quarter - along with lower inflation metrics...
Rival gangs hit victim with dual ransomware attack
Sophos has released findings of a dual ransomware attack where extortion notes left by Karma ransomware operators were encrypted 24 hours later by Conti, another ransomware gang that was in the target’s network at the same time. Sophos details the dual attacks in the...
Consumer rights and the financial services market
South African consumers are offered a wide range of protection in the form of legislated consumer rights, developed and applied over the years into the framework that we know today. “Over the years, this has been vital; particularly in the financial services sector,”...
Independent group calls for sustainability pledge
In advance of critical biodiversity negotiations in Geneva, the Campaign for Nature’s Global Steering Committee is urging ambitious nature protection, funding for biodiversity, and support for Indigenous Peoples and local communities. Led by former US Senator Russ...
Binge drinkers upped consumption during lockdown
New research has found that heavy episodic drinkers consumed more alcohol than usual during both increased and decreased lockdown restrictions and reported drinking more alcohol because they felt stressed, felt a need to relax, and felt bored. The researchers...
Customers demand more from life insurers
The latest South African Customer Satisfaction Index (SA-csi) for Life Insurance (2021) conducted by Consulta reveals how satisfied customers are with their life insurers over the last year. The benchmark measurement for Life Insurance (2021) provides important...
Companies will let customers go if they are not a good fit
By 2025, 75% of companies will "break up" with poor-fit customers as the cost of retaining them eclipses good-fit customer acquisition costs, according to Gartner. When "breaking up" with a poor-fit customer, organizations proactively end the relationship on their own...
Improved business confidence could be shaken by geopolitics
After remaining unchanged at 43 points in the fourth quarter of 2021, the RMB/BER Business Confidence Index (BCI) increased to 46 in the first quarter of 2022. Although this is just below the neutral-50 mark reached in the second half of last year, the latest reading...
Despite challenges, SA grows women business owners
Despite the gender gap and the impact of the Covid-19 pandemic, women in South Africa are making progress as entrepreneurs, indicating a strong will and determination to survive. This is according to the latest Mastercard Index of Women Entrepreneurs Index (MIWE),...
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VC analysis improves customer service
Vivotek, locally distributed through Westcon Security Solutions, has released its first video content analysis (VCA) application package, following the debut of the Vivotek Application Development Platform (VADP), an open platform that integrates video analytic within...
Metadata key in backup, recovery
Metadata is data about data. It tells us who authored a document, when, what the document contains and where the file "fits" in relation to other data. Metadata is important because it is a key enabler of data storage, retrieval and/or restoration – a vital...
ATI invests R50m in growth
Black owned artisan training company, Artisan Training Institute (ATI), has announced that it will have invested R50-million on building satellite training facilities, refurbishing buildings, establishing new accommodation, and buying new equipment by the fourth...
Is POPI valuable to SA legislature?
The industry remains abuzz with talk around the recently gazetted Protection of Personal Information (POPI) Act, yet the compliance rate of South Africa’s enterprises varies significantly. For SMEs the pace to become compliant is considerably slower, according to the...
IndigoCube sponsors speakers at business summit
IndigoCube has announced that it will be a bronze sponsor of the forthcoming International Institute of Business Analysis (IIBA) SA Chapter Business Analysis South Africa Summit (BASSA) on 16 to 18 September 2014 at the Sandton Convention Centre. Also participating at...
IoT is all about the data
Before we can understand the Internet of Things (IoT), we need to know a little more about where the information that is used comes from – after all, the IoT is all about the data, says Hennie Lessing, team lead: Software Development at Entelect Software. Gathering...
Five trends shaping the future of ERP
In a world where IT is evolving at such a rapid pace and where trends such as the consumerisation of IT are undermining the CIO’s ability to regulate which technologies are used alongside the corporate network, says Gawie van der Merwe, MD, IFS South Africa. But IT...
High speed fibre from iWayAfrica Uganda
Pan African telecoms operator, Gondwana International Networks (GIN), has announced that its iWayAfrica Uganda business has launched its new fibre connectivity service in Uganda. Ken Mwai, MD, iWayAfrica Uganda, says that the demand for high capacity Internet...
Cultural differences in ITSM
There are two areas of culture we need to look at. The first is an understanding of the role of ITSM and the need to challenge the business perception that looks upon the IT department or division in an organisation as a separate entity rather than an integral part of...
Oracle introduces new CRM solution
According to a recent IDG Enterprise report, enterprises that invest in consumerised, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. In order to deliver that simple and intuitive experience...
Cybersecurity Engineer – Western Cape Cape Town
Cybersecurity EngineerSecure your future with this giant in the aerospace and defense industry!R75 000 to R80 000A proudly South African company that is a leader in the aviation and defense industry.An innovative and dynamic work environment.Working with cutting edge...
Business Analyst IT
Business Analyst with banking experience specifically experience in financial crime. Problem solvingDocumentation - Writing / ReportingEffective communication and relationship management(Managment of stakeholders)Microso Suite / Confluence knowledgeWorks well under...
Senior Applications Business Analyst – LW
Requirements EngineeringLead and facilitate requirements elicitation efforts with client stakeholders through workshops, discussions, and other methods to ensure comprehensive engagement and accurately capture essential functional requirements. Model business...
Software Developer – Gauteng Pretoria
We are looking for a well-versed Software Developer to join our team. As a Software Development professional you'll be responsible for the verification, testing, and release of software related to the energy management product portfolio. What you'll do:Testing...
SAP FICO Consultant (hybrid contract) 0040 (TB) – Gauteng Midrand
Initial focus on master data. Ability to assist with problem identification and possible solution by means of skills such as code debugging. Documentation of as-is and to-be business processes. Coordinate with other module SAP consultants for integration requirements....
Cybersecurity Engineer – Western Cape Cape Town
Cybersecurity EngineerSecure your future with this giant in the aerospace and defense industry!R75 000 to R80 000A proudly South African company that is a leader in the aviation and defense industry.An innovative and dynamic work environment.Working with cutting edge...
Business Analyst IT – Gauteng Johannesburg Region
Business Analyst with banking experience specifically experience in financial crime. Problem solvingDocumentation - Writing / ReportingEffective communication and relationship management(Managment of stakeholders)Microso Suite / Confluence knowledgeWorks well under...
Senior Applications Business Analyst – LW – Western Cape Cape Town
Requirements EngineeringLead and facilitate requirements elicitation efforts with client stakeholders through workshops, discussions, and other methods to ensure comprehensive engagement and accurately capture essential functional requirements. Model business...
Software Developer – Gauteng Pretoria
We are looking for a well-versed Software Developer to join our team. As a Software Development professional you'll be responsible for the verification, testing, and release of software related to the energy management product portfolio. What you'll do:Testing...
Software Support Technician
ENVIRONMENT:A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical...
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