NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
Musk’s proposed party accelerates Bitcoin’s political ascent
Elon Musk’s announcement that his proposed America Party will fully back Bitcoin marks a major leap in the digital asset’s political legitimacy - and directly builds on the momentum initiated by the Trump administration earlier this year. This is the view of Nigel...
UCT debuts sign language-accessible website
In a first for South African higher education, the University of Cape Town (UCT) has launched a pilot project to make its National Benchmark Test (NBT) website accessible in South African Sign Language (SASL). The project is led by UCT’s SASL interpreter Michelle de...
Structured cabling market to hit $26,3bn
The global structured cabling market size is projected to reach $26,3-billion by 2033, according to a study conducted by Grand View Research, recording a 8,5% CAGR from 2025 to 2033. The increased demand for advanced technologies has resulted in the production of...
Vodacom/Maziv deal clears Competition Commission
The Competition Commission has reached an agreement with Vodacom and Maziv (Business Venture Investments no 2213) on revised conditions that substantially remedy the competition concerns raised by the Commission in its recommendation to the Competition Tribunal that...
Strategic priorities for CEOs amid global, local turbulence
There is an urgent need for adaptive leadership and proactive strategies in response to emerging market trends across talent, technology, and geopolitics. This is according to the latest report from management consultants Oliver Wyman titled “CEO Agenda 2025”, based...
To remain relevant, SA needs to build resilience
Kathy Gibson reports - With the world economy faltering in the face of tariff uncertainty, and global supply chains under intense pressure, it’s important for us to become more resilient as a country. This is the word from BCX CEO Jonas Bogoshi, speaking at last...
Trade reform key to overcoming development challenges
The 4th International Conference on Financing for Development (FfD4) has unveiled a bold new vision for reforming the international financial architecture. The Sevilla Commitment or Compromiso de Sevilla – endorsed by over 190 nations – resolves to mobilise finance at...
Data centres look to fusion power
On 30 June 2025, Google signed a deal to purchase 200MW of power from Commonwealth Fusion Systems (CFS), which expects its first commercial power plant, ARC, to come online in the early 2030s. This announcement shows that fusion is now being taken seriously as a...
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Paving the way for an effective NHI
Since government announced the passing of the National Health Insurance (NHI) Bill, industry experts, business leaders, legal experts, and numerous other commentators have voiced opinions as to why implementing NHI is either going to be a nightmare, or frankly...
Tips for rooftop solar safety
South Africa's rapid rooftop solar adoption, with households and businesses installing over 5 400 MW in just a year, has eased pressure on the national grid - leading to the longest load shedding break since January 2022. However, this surge has raised safety...
RCS messaging could transform business communications
The business communication landscape is undergoing a significant transformation, driven by the emergence of Rich Communication Services (RCS), a communication protocol aimed at replacing SMS messaging. By Olatayo Ladipo-Ajai, country manager at Infobip Nigeria Unlike...
Digital Earth Africa advances observation and monitoring of Africa’s waterbodies
Digital Earth Africa has announced the launch of its Waterbodies Monitoring Service, a service developed in - and for - the African continent. The satellite-based global surface water datasets given the accessible and operational nature of the data, and the focus on...
UNFCCC partners with Qlik on data-driven climate action
Qlik has announced an expanded partnership with the United Nations Framework Convention on Climate Change (UNFCCC) that aims to enhance the UNFCCC's ability to accelerate climate change negotiations, enabling a greater focus on data-informed action. Leveraging Qlik's...
Blink by MiWay refreshes commitment to tech-driven car cover
In the last decade technology has reshaped the insurance industry for both customers and insurers. The rise of insurtech, technology-driven insurance offerings, has spurred rapid change. Pandemic lockdowns further accelerated the demand for technology-based services...
Africa’s tech skills development goes beyond the classroom
Tech skills development in Africa is increasingly going beyond the borders of the classroom as organisations take novel approaches to addressing pervasive skills availability constraints. Kholiwe Makhohliso, MD at SAP Southern Africa, says upskilling and mobilising...
AWCape partners with Flowgear
Sage Platinum Business Partner AWCape has announced a strategic partnership with Flowgear, a provider of integration and automation tools. Flowgear provides the .NET platform that allows businesses to simplify and accelerate app-to-app integrations without the need...
PAPE funds expanded strategic investment in Entersekt
Entersekt has announced that PAPE funds (PAPE) has expanded its investment in the company. Following an initial investment in July 2022, PAPE Fund 3 recently acquired Nedbank Private Equity's equity stake in Entersekt, increasing its total investment and ownership...
Digital transformation success showcased at Sapphire
Some of the world's leading companies are showcasing their digital transformation success leveraging SAP's technology and services at Sapphire, SAP's flagship customer event. The event, which is taking place in Barcelona, Spain from 11 to 13 June, brings together...
Commercial Analyst – Mpumalanga Delmas
?? Commercial Analyst - Delmas | R25K ?? We're looking for a Commercial Analyst to join our team in Delmas. If you're sharp with numbers, love turning data into insights, and thrive in a fast-paced environment - this could be for you! What you'll do:?? Analyse...
Senior IT Specialist – Gauteng Pretoria
Our client seeks the expertise of a Senior IT Specialist will oversee the technological infrastructure supporting credit control and audit processes for municipal utility contracts. This role focuses on managing systems for data collection, storage, and reporting...
Project Manager – Gauteng Centurion
Project Manager Opportunity! Fixed-Term (12 month contract) | Market Related Job Purpose:To manage the organisational projects using current Project Management and associated methodologies (Business Analysis, Change Management and SDLC) to ensure successful delivery...
CRM Analyst (HubSpot) (George Onsite) – Western Cape George
ENVIRONMENT:PLAY a pivotal part in reducing call centre reliance and driving sustainable online growth by using data-led decision-making and marketing automation to enable seamless customer journeys as the next CRM Analyst wanted by one of South Africa's...
Junior Developer
Are you a tech enthusiast ready to kickstart your development career in a dynamic, fast-paced environment? A growing IT solutions company is looking for a Junior Developer to join their team, supporting web applications and growing into a full-stack development role....
Senior SQL Developer (JHB)
ENVIRONMENT:A dynamic Joburg-based Business Process Outsourcer seeks a forward-thinking Senior SQL Developer who sees AI not as a threat but as a powerful productivity enhancer. That leveraging tools like ChatGPT, Claude, or others to automate routine code writing,...
Systems Engineer III
Our client is seeking an experienced Systems Engineer III to join their Server and Storage - Operations team. This is a senior-level (L3) role responsible for engineering, automating, and optimising hybrid cloud infrastructure. The ideal candidate will bring deep...
Actuarial Business Analyst (Data Science & Machine Learning Focus) (George Onsite)
ENVIRONMENT:OUR client is redefining how insurance and technology work together and is looking for an experienced Actuarial Business Analyst with a strong focus on leading a team of Data Scientists to design, develop, and implement Machine Learning models. The role...
Junior Developer – Western Cape Cape Town CBD
Are you a tech enthusiast ready to kickstart your development career in a dynamic, fast-paced environment? A growing IT solutions company is looking for a Junior Developer to join their team, supporting web applications and growing into a full-stack development role....
Senior SQL Developer (JHB) – Gauteng Randburg
ENVIRONMENT:A dynamic Joburg-based Business Process Outsourcer seeks a forward-thinking Senior SQL Developer who sees AI not as a threat but as a powerful productivity enhancer. That leveraging tools like ChatGPT, Claude, or others to automate routine code writing,...
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