Steady growth as EV shipments hit 15m
Nearly 15-million electric cars (battery electric and plug-in hybrid) are expected to be shipped worldwide in 2023, according to the latest forecast by Gartner. Shipments of electric cars are estimated to increase 19% in 2024, to total 17,9-million units. Gartner...
Africans are willing to act against climate change
A significant sense of agency is evident across Africa when it comes to combating the impact of climate change. The 2023 Climate Awareness Report, based on research by Australian research outfit Stickbeak and released by bird story agency, showcases considerable...
APTs, hacking for hire the top threats in Africa
Despite research showing an overall decrease in certain malware families and types in sub-Saharan Africa (SSA) in H1 2020 (36% decrease in South Africa, 26% decrease in Kenya and a 2,7% decrease in Nigeria), the human cyber threat remains rife. Africa is not immune to...
Skills, focus on the bigger picture needed for recovery plan to succeed
In his Economic Reconstruction and Recovery Plan of 15 October 2020, President Cyril Ramaphosa once again placed the emphasis on infrastructure development, job creation, energy security, debt reduction and the fight against corruption. By Nicolaas van Wyk, CEO of the...
Customer service needs to move from reactive to proactive
Customer service and support leaders must transform their service experience with dynamic customer engagement (DCE) to enable personalised proactive conversations with customers, according to Gartner. However, most service organisations operate in a reactive manner,...
Vodacom pumps R320m into KZN broadband
Vodacom KwaZulu Natal Region will invest just over R320-million into the network across the province during the 2020/2021 financial year. The lion's share of the capital expenditure will go towards building new LTE base station sites in both urban and deep rural areas...
US consumer tech sales to grow by 18%
According to the research data analysed and published by ComprarAcciones.com, consumer tech sales in the US will grow by 18% year-over-year (YoY) in Q4 2020 as a result of the continued work and learn-from-home trends. Comparatively, the growth rate in Q4 2019 was...
These are the top strategic tech trends for 2021
Gartner has outlined the top strategic technology trends that organisations need to explore in 2021. "The need for operational resiliency across enterprise functions has never been greater," says Brian Burke, research vice-president at Gartner. "CIOs are striving to...
AI is most effective when it works with people
Despite increased investment and activity, only 10% of organisations are achieving significant financial benefits with artificial intelligence (AI). This is one of the findings from a major study by MIT Sloan Management Review (MIT SMR), BCG GAMMA, and BCG Henderson...
Employee empowerment key in workplace strategy
The pandemic has put employee wellbeing at the forefront of the business agenda, according NTT's 2020 Intelligent Workplace Report "Shaping Employee Experiences for a World Transformed", released by Dimension Data. Almost four-fifths (80%) of organisations agree that...
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