Customers prefer third-party GenAI to chatbots
Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner. A Gartner survey of 3 566 B2B and B2C customers, conducted in February and March...
Security awareness training can curb phishing
Organisations in Africa can reduce phishing susceptibility by 79% after just one year of consistent security awareness training (SAT) - despite a threat landscape increasingly powered by AI, according to new research from KnowBe4. The 2026 Phishing By Industry...
Google adds African languages to AI tools
Google has expanded its AI Overviews and AI Mode search tools to support 13 African languages in addition to English. The newly supported languages are Afrikaans (South Africa), Akan (Ghana), Amharic (Ethiopia), Hausa (Nigeria), Kinyarwanda (Rwanda), Afaan Oromoo...
Vodacom kicks of 2026 UN Global Compact SDG Innovation Accelerator
Vodacom has launched the 2026 cohort of the UN Global Compact SDG Innovation Accelerator, welcoming 98 young professionals from across Africa to develop commercially-viable business solutions aligned to the United Nations Sustainable Development Goals (SDGs). “This...
Pentagon formalises Anthropic designation as supply chain risk
Anthropic has been official designate a supply chain risk to the US’s national security following its fall-out with the Pentagon last week. Dario Amodei, CEO of Anthropic, says the company received a letter from the Department of War on Wednesday (4 March), confirming...
Cassava debuts National Sovereign Cloud for African governments
Cassava Technologies has announced its National Sovereign Cloud (NSC) solution, designed to support African governments with secure, locally-governed digital infrastructure that enables the deployment of AI-enabled public services. The solution provides government...
Capitec aims to smooth client support with realtime AI system
Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact centre agents who already know what issues to address at every...
Nedbank plans blockchain for African solutions
Nedbank, through a strategic partnership with Crypto.com, will use blockchain technology and digital assets to develop advanced payment, settlement and liquidity solutions across Africa, subject to compliance with the necessary regulatory requirements. As global trade...
Multichoice to can Showmax
Mutlichoice will shut down its movie streaming service Showmax. According to communication sent to customers, the company has experienced substantial losses such that the Showmax business is no longer sustainable. MultiChoice says it will rather focus on strengthening...
Cyber risks increase as Middle East war escalates
The Sophos X-Ops Counter Threat Unit (CTU) has issued a cyber advisory warning of increased cybersecurity risks as the US-Israel-Iran conflict continues and escalates. Historically, periods of direct military escalation in the Middle East have correlated with...
More News Today
White-collar crime is on the rise
In an increasingly sophisticated and digitised business environment, more organisations are at risk of suffering losses due to criminal activity. Traditional threats such as robbery and physical theft have been overtaken by white-collar crime events involving internal...
Secure your business in a digital world
Cybercriminals are no longer only targeting large corporates. Whether your business is big or small, in a city or small town – no one is exempt from criminals trying to gain access to your money or personal information. This October marks International Cybersecurity...
Vertiv debuts battery cabinets for HPC data centres
Vertiv has introduced Vertiv EnergyCore battery cabinets. Factory assembled with LFP (Lithium-Iron-Phosphate) battery modules and Vertiv’s internally-powered battery management system, Vertiv EnergyCore cabinets are available globally and are qualified for use with...
AI insights for African business leaders
Artificial Intelligence (AI) is poised to have an impact on the world that could rival - or even surpass - the significance of the Industrial Revolution. For Africa, this presents both transformative opportunities and unique challenges as businesses strive to harness...
Home-grown software expertise provides a strategic edge
The global tech sector is in constant flux, but developing software locally still offers businesses a host of advantages they can’t get anywhere else, writes Greg Vercellotti, executive director at Dariel Software. A persistent shortage of ICT skills has long been a...
Can digital identity transform the informal economy?
South Africa’s informal economy contributes significantly to the GDP, while playing a crucial role in creating employment and sustaining livelihoods. But for this sector to grow, it requires access to credit. This means embracing digital payments so banks can securely...
How software-based lifeforms take over the mundane and repetitive
What is a digital worker? A “software-based employee”, “category of software robots”, “a virtual employee” – all names which pop up if queried via search engine. And it’s somewhat ominous, anthropomorphising technology to make it sound more human, which it isn’t. By...
Cloud security automation: Crucial to combating cyber-risk
In a multi-cloud environment, organisations dare not leave cloud security to the risks of human error. Automation must be a core part of any cloud-security strategy, write Parikshit Moitra, delivery centre head and regional partner director at TCS South Africa and...
Ignore employee burnout at your peril
Employee burnout is a serious challenge facing companies of all sizes in South Africa. As businesses navigate a competitive environment and difficult economic conditions, they are often pressured to “do more with less”. Unfortunately, this often results in employees...
Brace for the impact of a cybersecurity storm
Cybersecurity has emerged as a critical concern for businesses across the globe, and South Africa is no exception. By Kumar Vaibhav, lead senior solution architect: cyber security at In2IT The rapid evolution of technology has brought about unprecedented opportunities...
Infrastructure and Cloud Engineer
Our client, a leading BPO company based in Durban, is looking to fill the position of Infrastructure & Cloud Engineer. Purpose of the Role:The Infrastructure & Cloud Engineer is responsible for the design, implementation, and day-to-day management of the...
Business Analyst at QES
Job Title: Contract Business Analyst - Servicing & Claims Transformation Location: Cape Town / Hybrid About the Role: A leading financial services organization is seeking a Contract Business Analyst to support its transformation of servicing and claims operations...
Finance System Analyst at The Foschini Group
JOB DESCRIPTION Key Responsibilities: Collaborate with finance departments and other stakeholders to gather and understand the business requirements, Create user stories and acceptance criteria Analyse and document detailed specifications for modifications,...
Finance System Analyst at The Foschini Group – Western Cape Parow East
JOB DESCRIPTION Key Responsibilities: Collaborate with finance departments and other stakeholders to gather and understand the business requirements, Create user stories and acceptance criteria Analyse and document detailed specifications for modifications,...
Scrum Master – Cape Town at Reverside
We are seeking a skilled and experienced Intermediate Scrum Master to join our dynamic IT [Email Address Removed] Intermediate Scrum Master will act as a servant leader to the Scrum Team and Organization, helping them to adopt and [Email Address Removed]onsibilities...
Scrum Master – Cape Town at Reverside – Western Cape Cape Town
We are seeking a skilled and experienced Intermediate Scrum Master to join our dynamic IT [Email Address Removed] Intermediate Scrum Master will act as a servant leader to the Scrum Team and Organization, helping them to adopt and [Email Address Removed]onsibilities...
Full Stack Developer (Java, Python)
Seeking a versatile Full Stack Developer with 4+ years of experience to join the team and contribute to diverse clientprojects. The role requires a well-rounded professional who can adapt to various technology stacks and deliver high-qualitysolutions across both...
Full Stack Developer (Java, Python) – Gauteng Pretoria
Seeking a versatile Full Stack Developer with 4+ years of experience to join the team and contribute to diverse clientprojects. The role requires a well-rounded professional who can adapt to various technology stacks and deliver high-qualitysolutions across both...
Cobol Developer at Reverside
Reverside is seeking a highly experienced Lead Product Engineer with strong COBOL expertise to support a critical South African Domestic Low Value Payments system. This role operates within a high-performing team responsible for the maintenance, support, and...
Cobol Developer at Reverside – Gauteng Gauteng
Reverside is seeking a highly experienced Lead Product Engineer with strong COBOL expertise to support a critical South African Domestic Low Value Payments system. This role operates within a high-performing team responsible for the maintenance, support, and...
View more career listings on our Careers Section