How African companies can avoid transformation pitfalls
Kathy Gibson is at Saphila Transcend in Sun City – Navigating the SAP S/4 HANA journey is different for every company, and requires a customised approach to succeed. This is especially true when it comes to implementing the solution in Africa. Colin Banks, solution...
Services help customers gain AI value
Kathy Gibson reports from Saphila Transcend in Sun City – AI is no longer an option for companies. Those that adopt it faster and better and smarter than others, and do it in the right way, are the companies that will succeed. This is according to Stefan Steinle,...
Intel debuts AI PC Intel Core Ultra desktop processors
Intel has launched the new Intel Core Ultra 200S series processor family that will scale AI PC capabilities to desktop platforms and usher in the first enthusiast desktop AI PCs. Led by the Intel Core Ultra 9 processor 285K, the latest generation of enthusiast...
African leaders call for digital economy partnerships
African leaders gathered in Nigeria for the second annual Moonshot by TechCabal conference called for more strategic partnerships with the private sector to enhance Africa’s role in the global digital economy. A panel discussion, “Building Digital Economies for the...
Zutari completes MEP upgrade for ADC in Cape Town
Zutari has completed the mechanical, electrical and plumbing (MEP) upgrade for Africa Data Centres’ 6MW capacity expansion at its Cape Town 1 (CPT1) facility. The fast-track project was a brownfield site with existing structures. “We had to work around the existing...
RCS messaging enjoys growing significance
Rich Communication Services (RCS) traffic will quadruple over the next five years, according to a new whitepaper commissioned by global communications platform Infobip. Data from tech analyst Omdia shows RCS application to person (A2P) and person to person (P2P)...
Android continues market share growth
Android and iOS have been battling market dominance for more than a decade, and their constant rivalry has driven innovation and improved user experiences in the smartphone segment. Although both platforms introduced innovative features with each new version, outdoing...
Data centre demand prompts new cooling solutions
The rapid growth of artificial intelligence (AI) has significantly increased the demand for data processing capabilities and capacity, leading to the expansion of data centres globally. As these facilities operate continuously, their energy-intensive equipment are...
UCT converts waste to energy and water
The University of Cape Town’s (UCT) Centre for Bioprocess Engineering Research (CeBER) is working on a project that breaks down waste and converts it to an energy source for cooking or to produce water that can later be used to irrigate on-campus vegetable gardens....
Data privacy breaches costing insurance industry
Cyber claims have continued their upward trend over the past year - driven in large part by a rise in data and privacy breach incidents, according to Allianz Commercial’s annual cyber risk outlook. The frequency of large cyber claims (>€1-million) in the first six...
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Insurance market embraces marketing and sales automation
Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...
Localising the supply chain supports SMMEs, translates to economic growth
Supply chain localisation could spell significant benefits for the South African economy, driving the development of Small, Medium and Micro Enterprises (SMMEs) - a sector that is central to the country's economic recovery. By Hepsy Mkhungo, CEO and co-founder of...
The future of DevOps and QA
There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...
Virtual agents can be a win for SA’s BPO sector
South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...
Talent is on the move: us your business in the right place?
The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...
The pandemic changed everything: Where next for CX and contact centres?
There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...
Unlock the potential of service management software
Software solutions for the service industry provide organisations with tools that deliver on their everyday needs. By Heman Kassan, chief commercial officer at Technodyn But more than that, growing customer expectations and increased competition mean businesses need...
Reimagining the IT infrastructure of the cloud operating model
Research by International Data Corporation (IDC) has revealed that 49% of CIOs across the Middle East, Turkey and Africa (MEA) believe that the cloud has the potential to play a significant role in driving innovation, creating new digital products, transforming...
Bring the omnichannel B2C experience into the B2B retail space
The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...
Guiding principles for zero trust in banking and financial services
When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...
Senior Data Engineer (JHB) at Parvana Recruitment
About the client:Our client is a highly successful NPO. The work you will be involved with is highly impactful and am sure will bring joy as well as provide a highly stimulating and fabulous work experience. What you will be doing:Collaborate with stakeholders to...
Junior Business Analyst at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Data Engineer (Senior) at Parvana Recruitment
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
Configuration Analyst (Senior) at Parvana Recruitment
About our client: Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance data-driven decisions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving...
BI Consultant (Junior) at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Graduate – Information Technology at PnP
IntroductionGraduate 2025 - Launch Your Career With Us!Kickstart your IT career at one of South Africa's most iconic retailers! At Pick n Pay we are on the lookout for graduates with a passion for technology and innovation. Join us to work on impactful digital...
Application project manager
Application Project Manager - Contract Position to Dec 2025Are you a dynamic, results-driven Application Project Manager with a passion for delivering cutting-edge digital solutions? Do you thrive in fast-paced environments, leading teams to success? Our client in the...
Intermediate Business Analyst (ITC-04)
Our esteemed client in Pretoria is urgently looking for an Intermediate Business Analyst (5-8 years) for a 3 year / Hybrid Position: Align solutions to IIBA standards and practices. Ability to define Open API's using OpenAPI editor. Ability to do low fidelity UX...
Intermediate .NET Developer
Our client is looking for experienced Software Engineer with a strong academic background, solid enterprise development experience, and a passion for clean code. Proficiency in modern tech stacks and a delivery-focused mindset are essential. Key Requirements BSc...
Software Developer (Angular / TypeScript / Python) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client stands out as a recognised expert in automation technology, earning prestigious accolades for their innovative approach. Through the utilisation of state-of-the-art technology, they have positioned themselves as a prominent figure in global...
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