AI spend by customer service surges
AI spending by customer service leaders has surged despite near-stagnant overall budget growth for customer service and support functions, according to a survey by Gartner. Customer service organisations are prioritising technology investments as AI rapidly reshapes...
AI vulnerabilities grew 10-fold in the first half of this year
The growing adoption of artificial intelligence (AI) is happening across multiple sectors and has also led to an increase in the number of vulnerabilities discovered within AI services, according to Kaspersky’s Quarterly Exploits and Vulnerabilities Report. It’s a...
Mixed outlook for July PMI
The seasonally adjusted Absa Purchasing Managers’ Index (PMI) declined marginally from 47.3 to 46.8 in July, signalling another month of contraction. However, the headline decline arguably overstates the weakness in manufacturing conditions. Domestic demand improved,...
Telkom reports revenue, subscriber growth
Telkom SA has reported improvements in revenue and subscribers for the first quarter ended 30 June 2026. Group data revenue increased by 8,8% to R6 922 million, contributing 62,4% to total revenue, driven by an 11,4% rise in mobile data revenue, and a 4% growth in...
Air cargo demand strengthens in June
The International Air Transport Association’s (IATA) latest analysis of the state of the air cargo industry, based on capacity and traffic data collected by region worldwide during June 2026 compared with the same month in 2025, has been released. Key highlights from...
Researchers achieve quantum advantage
IBM and researchers from the University of Chicago have announced a demonstration in quantum computing that achieves the fundamental criteria for quantum advantage: performing computations beyond the reach of leading classical simulation methods while providing trust...
Nation-state attackers target US water systems
Recent cyberattacks on US water infrastructure are believed to part of a nation-state programme by Iran. Several towns in Minnesota and Michigan last week reported that the computers used to monitor and adjust water quality had been hit by a malware attack. The...
Kaspersky uncovers new Mirage Kitten malware
Kaspersky has discovered a previously undocumented malware set used by Mirage Kitten APT in a targeted campaign aimed at maintaining long-term access to victim networks and stealing sensitive data. The company’s Global Research and Analysis Team (GReAT) has identified...
Logicalis US expands with Loial acquisition
Datatec’s subsidiary Logicalis USA has acquired 100% of the share capital of Loial, a New Mexico-based technology solutions provider with expertise in cybersecurity and managed services. The acquisition establishes a permanent Logicalis US location in New Mexico and...
African governments urged to align passenger systems with global standards
The African Airlines Association (AFRAA), the Airlines Association of Southern Africa (AASA), and the International Air Transport Association (IATA) have urged African states to implement Advance Passenger Information (API) and Passenger Name Record (PNR) systems in...
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Workers’ Day reminder for SMEs: growth plans must include people
As South Africa marks Workers’ Day, SME funder Lula is encouraging business owners to think differently about growth: not only in terms of stock, systems or equipment, but also in terms of the people needed to deliver on that growth. For many small and medium-sized...
Honoring the resilience of SA’s workforce
As the country readies for Workers' Day, Siyasanga Kashe, executive member solutions at Momentum Corporate, reflects on the often-overlooked reality of South Africa’s employed workforce, and the growing pressure carried by those whose income must stretch far beyond a...
Pace Digitek partners with NEC XON to scale BESS solutions
Pace Digitek, together with its subsidiary Lineage Power (LPPL) has announced an original equipment manufacturer (OEM) partnership with NEC XON, South Africa. Under this partnership, NEC XON will market, distribute and deploy the company’s product portfolio, including...
Big mad in clown world
By Barry Buck - A friend put it best over coffee this week: the world is a literal meme. Every serious story now reads like a cartoon. Two of the richest men alive are in a three-week trial over whether one of them “stole” a charity. The South African government...
In 2026, self-service is redefining telco customer experience
According to PwC’s 2025 Customer Experience Survey, more than half (52%) of consumers have abandoned a brand due to a bad experience with its products or services, and nearly a third (29%) have done so because of poor customer experience, either online or in-person....
The entry-level roles that open career doors for graduates
Now that you’ve graduated from tertiary education, you are no doubt looking forward to landing your dream job, writes Nolundi Matomane, talent acquisition manager at Pnet. But your excitement might be balanced with anxiety about how quickly you will be able to find a...
Why most digital transformation projects fail – and it’s not because of budget
As South African businesses continue to invest in digital transformation to improve efficiency and remain competitive, a growing number of these initiatives are falling short of expectations. While budget constraints are often blamed, the real issue lies elsewhere,...
The invisible workforce: why household apps have their own digital IDs
Most people understand what it means to protect a human identity because the dangers of someone impersonating you online or stealing and cloning your card are immediately obvious. By Richard Ford, Group chief technology officer of Integrity360 Today, organisations...
Agentic AI is here and the CIO must lead the shift
For the past few years, generative artificial intelligence (AI) has dominated boardroom conversations. It drafted documents, summarised data and helped employees move faster. But the next wave of AI is already reshaping enterprise strategy in a far more profound way....
Huawei’s Girls in ICT Day connects young women to tech careers
Huawei South Africa's annual Girls in ICT Day gave young women practical skills in areas such as artificial intelligence, coding, and digital entrepreneurship. The day also celebrated their role in the digital economy, not only as future participants but as young...
Senior Java Developer
Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Minimum 8+ years of professional Java development experience with proven full-stack delivery on enterprise projects. Experience building or...
Senior Java Developer – Gauteng Johannesburg
Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Minimum 8+ years of professional Java development experience with proven full-stack delivery on enterprise projects. Experience building or...
SQL Server DBA
Qualifications 6+ years of progressive experience in database administration within enterprise environments. Relevant degree in Information Technology, Computer Science or a related discipline. Strong expertise in SQL Server and proven experience with PostgreSQL....
SQL Server DBA – KwaZulu-Natal Durban
Qualifications 6+ years of progressive experience in database administration within enterprise environments. Relevant degree in Information Technology, Computer Science or a related discipline. Strong expertise in SQL Server and proven experience with PostgreSQL....
Senior SQL Server DBA
A leading organisation is looking for a highly experienced Senior SQL Server DBA to take ownership of mission-critical SQL Server platforms across production, UAT, development and disaster recovery environments.This is a hands-on role focused on database performance,...
Software Development Engineer III (Oracle) x2 at Adapt IT
Introduction The purpose of a Software Development Engineer is to develop code and implement the application as specifiedwithin the project plan and according to the client requirements. The Software Development Engineer generallywork within teams, with the product...
Senior SQL Server DBA – Gauteng Johannesburg
A leading organisation is looking for a highly experienced Senior SQL Server DBA to take ownership of mission-critical SQL Server platforms across production, UAT, development and disaster recovery environments.This is a hands-on role focused on database performance,...
Software Development Engineer III (Oracle) x2 at Adapt IT – Gauteng Midrand
Introduction The purpose of a Software Development Engineer is to develop code and implement the application as specifiedwithin the project plan and according to the client requirements. The Software Development Engineer generallywork within teams, with the product...
Project Manager (Commercial Fit-Outs)
Our client is seeking an experienced Project Manager to join their Cape Town team and lead the successful delivery of commercial fit-out projects. This opportunity is ideal for a driven construction professional with a strong background in turnkey office and retail...
Senior Software Engineer (React) (Cape Town – Hybrid)
ENVIRONMENT:Our client is a leading international gaming, leisure, and entertainment group offering exciting and entertaining customer experiences, in venues or online. They are looking for a Senior Software Engineer who will Architect and design complex web...
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