AI is driving more breaches, at an average cost of $6m

One in four malicious breaches were AI-enabled – a 56% increase over last year – and these breaches cost an average of $6-million, roughly $1-million more than the global breach average of $4,99-million. This is among the findings from IBM's 2026 Cost of a Data Breach...

AI automation is having an impact on entry-level hiring

Nearly a quarter (22%) of CHROs report that at least one business leader in their organisation has stopped hiring for entry-level roles due to AI automation, according to Gartner. The 4Q25 Gartner survey of 110 heads of HR also found that 95% of organisations have...

Africa’s young people want jobs, clean government

Africa’s young people are more optimistic about the future of their countries, economies and the continent than at any point since the pandemic - but they are demanding jobs, cleaner government, safer communities, a stronger political voice and a model of democracy...

Even without data centres, Africa faces water bankruptcy

A new United Nations (UN) report says the world has moved past a water crisis into water bankruptcy – and Africa’s utility numbers already show what that looks like.

Vodacom partners with Starlink to deliver broadband across Africa

Vodacom has announced an agreement with Starlink to deliver high-speed, low-latency broadband internet to millions of businesses across Africa and to expand rural network coverage. Integrating Starlink’s satellite backhaul into Vodacom’s mobile network will accelerate...

The stark reality of the financial fragility of SA workers

South Africa’s frontline workers – the 75% of blue-collar standouts that keep our shops stocked, our streets clean, and our buildings safe - are under mounting financial pressure, with no savings to fall back on if a personal crisis hits them. According to Deskless...

These are 2025’s top cybersecurity trends

Gartner has announced the top cybersecurity trends for 2025, influenced by generative AI (GenAI) evolution, digital decentralising, supply chain interdependencies, regulatory change, endemic talent shortages and a constantly evolving threat landscape. Alex Michaels,...

How long until we see gender parity?

Globally, women currently hold just 34% of senior leadership positions, up 0.5 percentage points from 2024, according to the 2025 Grant Thornton Women in Business report. At this pace, we’ll not see gender parity in senior management roles in mid-market companies...

Air cargo demand rises in January

The International Air Transport Association (IATA) released data for January 2025 global air cargo markets showing that total demand, measured in cargo tonne-kilometers (CTK), rose by 3,2% compared to January 2024 levels (3,6% for international operations) for an 18th...

Global fintech investment hits a seven-year low

2024 was another difficult year for fintech, with just $95,6-billion of investment globally across 4 639 deals. Both global fintech investment and the number of deals fell to levels not seen since 2017, according to the Pulse of Fintech H2’24, a bi-annual report...

FNB, Standard share top spot for customer experience

FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...

RCS sees five-fold adoption increase in 2024

Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...

Android powers the bulk of mobile Web traffic

For years, Android has been generating the lion's share of mobile web traffic, thanks to its massive global user base, which grew even more with the rise of Chinese smartphone vendors. But in 2024, its dominance surged to new heights, reaching its highest share in...

Intel adds to Intel Core Ultra (Series 2) AI PC portfolio

Intel has launched its Intel Core Ultra 200U, 200H, 200HX and 200S series processors, alongside the Intel Core Ultra 200V series. This expanded portfolio, launched today at MWC 2025, equips businesses around the world a comprehensive solution of compute performance,...

More News Today

Smart cities the solution to African urbanisation

Africa's urban population is booming. At 3,5% per year, the continent's urban growth rate is the highest of the developing world over the last twenty years. Within the next 20 years, research suggests that every second person in Africa will live in a town or a city,...

Insurance market embraces marketing and sales automation

Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...

The future of DevOps and QA

There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...

Virtual agents can be a win for SA’s BPO sector

South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...

Talent is on the move: us your business in the right place?

The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...

The pandemic changed everything: Where next for CX and contact centres?

There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...

Unlock the potential of service management software

Software solutions for the service industry provide organisations with tools that deliver on their everyday needs. By Heman Kassan, chief commercial officer at Technodyn But more than that, growing customer expectations and increased competition mean businesses need...

Reimagining the IT infrastructure of the cloud operating model

Research by International Data Corporation (IDC) has revealed that 49% of CIOs across the Middle East, Turkey and Africa (MEA) believe that the cloud has the potential to play a significant role in driving innovation, creating new digital products, transforming...

Bring the omnichannel B2C experience into the B2B retail space

The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...

Intermediate Business Analyst

A transformation partner that helps businesses digitize their operations is seeking a driven and collaborative Intermediate Business Analyst to join their Managed Services team. You'll play a key role in supporting their clients by enhancing existing software...

Mid-Senior Data Analyst (6-Month Contract) (JHB Hybrid)

ENVIRONMENT:JOIN an exciting project role as your expertise as a Mid-Senior Data Analyst is sought by an established Foundation with a mission to strengthen the entrepreneurial ecosystem to fill a 6-month renewable contract. The project will entail creating analytics...

Data Engineer

Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Data Engineer to join our financial services client based in Sandton. We are looking for a technically skilled Data Engineer...

RPA Testers

My client based in Bellville (Northern Suburbs) is currently looking for an RPA Testers to join them on a fixed term contract IT / Finance Responsibilities Performing quality assurance (QA) to validate the functionality of UiPath automated workflowsLinking test cases...

Software Engineer – 0208

?? Senior C# / .NET Core & Azure Engineer ??We're looking for a highly skilled cloud-native developer to design, build, and maintain enterprise-grade solutions in Microsoft Azure. If you're passionate about C#, Kubernetes, and automation, this role will put your...

Intermediate Business Analyst – Gauteng Johannesburg

A transformation partner that helps businesses digitize their operations is seeking a driven and collaborative Intermediate Business Analyst to join their Managed Services team. You'll play a key role in supporting their clients by enhancing existing software...

Data Engineer – Gauteng Centurion

Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Data Engineer to join our financial services client based in Sandton. We are looking for a technically skilled Data Engineer...

RPA Testers – Western Cape Cape Town Region

My client based in Bellville (Northern Suburbs) is currently looking for an RPA Testers to join them on a fixed term contract IT / Finance Responsibilities Performing quality assurance (QA) to validate the functionality of UiPath automated workflowsLinking test cases...

Software Engineer – 0208 – Gauteng Pretoria

?? Senior C# / .NET Core & Azure Engineer ??We're looking for a highly skilled cloud-native developer to design, build, and maintain enterprise-grade solutions in Microsoft Azure. If you're passionate about C#, Kubernetes, and automation, this role will put your...

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