Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
What the future holds for cybersecurity
Kaspersky’s Global Research and Analysis Team (GReAT) has outlined their predictions for the 2025 advanced persistent threat (APT) landscape, highlighting significant shifts in cyber threats. These include the rise of hacktivist alliances, increased use of AI-powered...
GenAI advances that will shape procurement
Progress in generative AI (GenAI) is poised to impact the procurement function through advancements in three areas, according to Gartner. Agentic reasoning, multimodality, and AI agents are the advancements that will redefine how procurement operates and significantly...
Digital transformation accelerates drug development, discovery process
Ever-increasing drug discovery and development timelines is a multiscale issue causing delays in patient access to medicines and increasing costs for pharmaceutical companies. Digital transformation could streamline the process, accelerate innovation, and improve...
AI advances to shape threat and defence landscape
In 2024, the world saw cyber threats evolve faster than before, primarily due to the rise in the number of and popularity of artificial intelligence (AI) tools. These tools assist cybercriminals in refining and making attack tactics more sophisticated and more...
Gene drives could boost malaria control
A new study explores the impact that mosquitoes modified with the gene drive technology could have on malaria incidence if deployed in West Africa. The Target Malaria UK modelling team at Imperial College London published “The potential of gene drives in malaria...
Trust tops township economy imperatives
South Africa’s township consumers value trust, authenticity and collaboration as key drivers in their buying decisions. That’s according to the 2024 Township Customer Experience (CX) Report from African marketing agency Rogerwilco, in partnership with Field &...
Leonardo supercomputer makes cooling sustainable
Kathy Gibson reports - One of Europe’s biggest supercomputers, Leonardo ranks number 9 on the latest global Top500 list. When the CINECA data centre in Bologna, Italy, went live in 2022, the Leonardo petascale supercomputer was the fourth-largest in the world. The...
Legal, risk, compliance to double tech spend by 2027
Assurance leaders are intrigued by the potential to automate their high-volume, low-value tasks and will double their department’s technology spend by 2027, according to a prediction by Gartner. The legal technology landscape is evolving rapidly, largely due to the...
More News Today
Decision Inc is hiring in SA …
Decision Inc is looking for large numbers of talented people to join its team, to help fuel and realise their massive growth both locally and abroad. The company is recruiting 100 additional people across data engineering, business development, data science,...
Workonline opens routes for ZEOP
Workonline Communications has been awarded the IP transit provider contract by ZEOP, one of the services consortia members of METISS (MElting poT Indianoceanic Submarine System), the subsea fibre optic cable system connecting the Indian Ocean Islands to South Africa....
Self-sovereign digital identity is a game changer for African financial inclusion
Information is power. And personal information, or more specifically, who controls it, is rapidly becoming one of the most crucial business and consumer challenges of a digital economy. By Suren Pillay, interim chief technology officer, and Sean Mouton, head R&D:...
Investec to list on A2X
Investec Limited and Investec plc have both been approved for secondary listings on A2X Markets and their shares will be available for trade from 16 September 2021. Investec Limited will retain its listing on the Johannesburg Stock Exchange (JSE), the Namibia Stock...
The security benefits of using an Acer Chromebook
While the pandemic has pushed many businesses toward urgent digitalisation, it has also given rise to a new wave of cybercrime. Employees working from seemingly secure remote locations have presented cybercriminals with easier targets on a much larger attack surface....
Fujitsu refreshes Primergy server line-up
Fujitsu has launched a refreshed portfolio of Primergy mono-socket servers to support digital transformation (DX) programs for small and growing businesses. The latest M5 generation Primergy rack and tower servers make it even easier for small and midsize businesses...
Five reasons why 5G makes the difference
5G has rapidly gained mindshare in society as a vital technology. But what makes 5G different from its predecessors? Peter Linder, head of 5G marketing at Ericsson, describes a set of strategic choices made for previous mobile generations of which we made a single...
IBM debuts new generation of IBM Power servers
IBM has announced the new IBM Power E1080 server, the first in a new family of servers based on the new IBM Power10 processor, designed specifically for hybrid cloud environments. The IBM Power10-equipped E1080 server is engineered to be one of the most secured server...
Unpacking cloud migration strategies
Your business is planning to migrate applications and services into the cloud, but you’re still unsure of what the steps should be, and what all each step requires. Before anything else, the first step is to understand everything you have running in your current...
Future of healthcare must be built on security
South Africa is poised to start benefiting from a plethora of healthcare technologies which could dramatically improve patient care at a lower cost, boost preventative healthcare, and take the best medical practitioners virtually to the most underserved regions of the...
Automation and DevOps Engineer (Centurion)
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
ERP Consultant (Financial)
POSITION Financial Consultant My client is a consulting firm that is based in Centurion. They mainly design, implement and support ERP software for their clients.They currently have a need for somebody with a degree (BCom Financial or Accounting) or a qualified...
Senior SAP ABAP Developer – Gauteng Pretoria Region
One of our clients is seeking an experienced Senior SAP ABAP Developer. Looking for someone proficient in SAP ABAP programming and strong understanding of SAP modules and architecture. Key Requirements Bachelor's degree or similar in Computer Science, Engineering, or...
Automation and DevOps Engineer (Centurion) – Gauteng Centurion
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
ERP Consultant (Financial) – Gauteng Centurion
POSITION Financial Consultant My client is a consulting firm that is based in Centurion. They mainly design, implement and support ERP software for their clients.They currently have a need for somebody with a degree (BCom Financial or Accounting) or a qualified...
Senior Systems Engineer
We are seeking a talented Senior Systems Engineer to join our dynamic team. As a Senior Systems Engineer, you will serve as a technical leader, driving the architecture, deployments, and evolution of our enterprise systems. This is a hands-on role where you'll blend...
Systems Business Analyst
System/Business AnalystOur client a consumer facing company is seeking an experienced System/Business Analyst. Mandatory experience in web UX and Ecommerce. HTML/CSS programming will be advantageous. Desired Skills: UX Designs Web Accessibility Iterative Software...
SQL Data Engineer (12 month contract)
Our client offers a collaborative and dynamic work environment. By joining their team, you'll have the opportunity to contribute meaningfully to their data-driven strategies while growing in a culture that values innovation, excellence, and...
Senior Systems Engineer – Gauteng Johannesburg Region
We are seeking a talented Senior Systems Engineer to join our dynamic team. As a Senior Systems Engineer, you will serve as a technical leader, driving the architecture, deployments, and evolution of our enterprise systems. This is a hands-on role where you'll blend...
Systems Business Analyst – Western Cape Cape Town
System/Business AnalystOur client a consumer facing company is seeking an experienced System/Business Analyst. Mandatory experience in web UX and Ecommerce. HTML/CSS programming will be advantageous. Desired Skills: UX Designs Web Accessibility Iterative Software...
View more career listings on our Careers Section