CASA Software drives AIOps in SA enterprises
Artificial intelligence for IT operations (AIOps) is gaining traction in South Africa businesses as organisations strive to automate and optimise IT operations, improve efficiency, and reduce costs. “AIOps leverages machine learning and artificial intelligence (AI),...
How much could freeware cost your organisation?
Have you ever downloaded a mobile app offering a "free" seven-day trial, only to discover an unexpected R60 charge on your statement the following month? Now imagine that same scenario playing out across your organisation's entire IT estate - but with significantly...
Xero simplifies tax compliance, helps manage cash flow
Xero has unveiled a suite of product innovations in South Africa that introduce greater automation, AI enhancements, and new mobile capabilities for accountants, bookkeepers and small businesses. The updates will streamline the tax filing process and enable small...
Only consider reviews that show how solutions perform ‘in the trenches’
For growing businesses, making the right software choice is more than tech – it’s strategy. When businesses rely on disconnected financial tools, they face several key risks: data inconsistencies, compliance failures, and a lack of real-time visibility. These issues...
ERP must deliver outcomes in the experience economy
The evolution of information technology (IT) from a support function to a business driver is well established. For years now, technology has played a central role in helping organisations scale, improve agility and achieve their growth objectives writes Doug Woolley,...
Measuring values transforms software delivery effectiveness
Organisations frequently grapple with a fundamental disconnect: they have well-defined company values displayed prominently on office walls, and they have robust KPIs measuring business performance, yet these two critical elements operate in separate spheres. By...
Specno launches AI-driven R&D acceleration suite
Specno has launched its AI-powered Research and Development acceleration suite, which will help companies to fast-track R&D to speed up and reduce the cost of product development across sectors. “The world is already witnessing the impact of AI-driven R&D in...
Black holes and lost data: ERP doesn’t have to be chaos
ERP projects fail, often very publicly and dramatically. The Spar R1,6-billion SAP write-off remains a stark reminder of what can happen when an implementation goes wrong. That roll-out resulted in disrupted supply chains, operational issues and a substantial loss in...
Sage adds Copilot comes to X3
Sage has launched Sage Copilot for Sage X3, empowering Sage X3 businesses to achieve high performance by delivering clearer operational insight, boosting productivity, and accelerating growth. Sage Copilot for Sage X3 will first focus on empowering sales managers and...
Sage unveils AI-powered roadmap
Sage has announced how Sage Intacct will leverage AI, automation and deep industry insights to propel finance teams into a new era of high performance. New research from Sage and Edelman reveals that only a quarter (26%)*of finance leaders believe AI is helping them...
Salesforce introduces Agentforce for Financial Services
Salesforce has introduced Agentforce for Financial Services, a set of pre-built, role-based AI agent templates that augment financial services teams with digital labour and automate key front-office tasks like preparing for an investment review, replacing a lost...
NTT Data unveils Smart AI Agent Ecosystem
NTT Data has announced a comprehensive enterprise-grade Smart AI Agent Ecosystem with industry-specific solutions to help clients transform their business. The company also announced a patented plug-in solution that turns legacy bots into autonomous intelligent...