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Systems of record are systems of action in the era of AI-first intelligence

Craig Fidler, lead business consultant at Braintree, talks about Microsoft's move to AI-first and how this helps organisations extract more value from existing systems and solutions. The systems underpinning finance and customer relationships have primarily served as...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

SA facilities managers says a lack of AI could influence a software switch

Artificial intelligence (AI) is starting to influence the way South African facilities managers choose technology, even before it has fully changed the way many buildings are run. By Mark Fairweather, MD of MRI Software Africa MRI Software’s latest South African...

Salesforce expands Agentforce with portfolio of AI agents

Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...

Sage debuts AI Developer Solutions

Sage has announced the launch of its new AI Developer Solutions, changing how partners and ISVs innovate on the Sage Platform. The first phase of the programme launches with Sage Intacct, with future expansion across Sage’s product portfolio. The company will...

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SAP drives a business AI revolution

New AI-driven capabilities in the SAP Build solution will empower developers to move from idea to impact with speed and confidence as AI transforms the nature of professional work. The company has also pledged to equip 12-million people worldwide with AI-ready skills...

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Zoho expands AI access

Zoho has launched a new agentic AI features across three key product categories: collaboration, customer experience, and human resources. The new capabilities are designed to help businesses enhance productivity, automate routine tasks, and focus on higher-value work....

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