Skills development in IT key to customer service and a circular economy
Information technology (IT) skills remain in very short supply in Kenya, with a lack of senior technical resources available in-country to provide skills development and transfer. Sending people overseas to receive vendor certifications is cost-prohibitive, and while...
Data scientists only add about 30 days of value before changing jobs
A recent post by Alastair Adam on LinkedIn discusses the disastrously high churn rate of data scientists. By Gary Allemann, MD of Master Data Management The post asserts that most data scientists change jobs every 19 months, on average. Around 12 months is spent...
Analytics predictions for 2023
In 2022, the world adjusted to and worked to recover from a global pandemic and international conflict that displaced millions of families. This was compounded by global energy costs increasing sharply, while and supply chain issues and other disruptions persisted -...
Investment in data can improve business agility, customer experience
We live in a new reality post-Covid-19, where customers are more digitally savvy, online 24/7 and have easy access to more options than ever before. By Gary Allemann, MD of Master Data Management Businesses need to adapt to this new reality, or they will be at a...
Generative AI a game changer for people, business and government
Using OpenAI's ChatGPT, the response below was generated following the prompt Write the opening paragraph for a media release about how transformative generative AI can be for business and government. "Generative Artificial Intelligence (AI) has the potential to...
Investing in data integrity improves customer satisfaction
According to a June 2022 Spotlight report by the IDC, investments in technology to improve data integrity have positive impacts on a wide range of business metrics, with customer satisfaction topping the list of improvements at a significant 42%. By Gary Allemann, MD...
Transform quality through intelligent data and analytics
Robotic process automation has been evolving over the past few years to become a transformative technology that creates measurable efficiencies across multiple industries. The value it delivers has been recognised as companies and organisations shift their internal...
African organisations can use AI to accelerate sustainability
Companies in Africa can no longer view sustainability goals as an option - it is a business imperative. By Ria Pinto, country GM and technology leader at IBM South Africa In today's interconnected world, business leaders on the continent face growing pressures for...
Is data analytics impacting your bottom line or just creating more work?
In the last decade or so, there has been an explosion of Business Intelligence (BI), power BI and analytics platforms, and there are tens of thousands of data companies around the world. By Andrew Dawson, MD of MACmobile The aim of all of this is to mine, extract and...
Developing data literacy knowledge could help stop outsourcing our economy
The ability to leverage data in order to drive operational efficiencies and improve decision-making across organisations is capturing executive attention and attracting data. According to Gary Allemann, MD of Master Data Management, the increasing reliance on data...
Optimise efficiency and improve profits with geospatial data
Have you ever stopped to think of all the things you cannot do unless you have an address? An address is needed to open a bank account, to get a driver's licence, to apply for an identity document and a passport. You need an address to enrol your kids at school and to...
Data management must be top of mind for modern enterprises
Despite data being labelled as the “new gold” of the digital era, many organisations fail to harness its value and still have data that goes unused, often because it is inaccessible, siloed or lost. By Kate Mollett, senior director at Commvault Africa This wastes...