Good data is the foundation of useful AI
Investment into Artificial Intelligence (AI) skyrocketed as the world scrambled to understand, predict and model Covid-19. By Gary Allemann, MD of Master Data Management However, the velocity and volume of investment failed to achieve any helpful outcomes, and in some...
Data engineering a key part in the data strategy implementation puzzle
The pandemic has required organisations to adjust business models, develop new products, and fast-track their technological capabilities virtually overnight. By Andreas Bartsch, head of innovation and services at PBT Group People became reliant on quality data to...
Ericsson to extend network exposure to the edge
Ericsson has launched Edge Exposure Server to enable new enterprise and consumer services through simple and enriched APIs for edge applications. 5G and edge computing are opening a world of new revenue opportunities across manufacturing, transport, gaming and...
Using alternative data in credit risk modelling
When it comes to using alternative data in credit risk assessments, the field has really opened up over the last few years. Alternative data is a hot topic, in part because of the data explosion of the last few years, and in part because of the drive-in lending for...
Is your business leveraging its data advantage?
Data is embedded into all aspects of any organisation, not just at a technology level but at a business level as well, and the number of data sources grows daily. By Sumit Kumar Sharma, enterprise architect and head of advisory services at In2IT To leverage the value...
How to incorporate AI into the enterprise
The 2020 global Government AI Readiness Index Major listed South Africa among the top five African countries with respect to government AI readiness. By Marilyn Moodley, country leader: for South Africa and WECA (West, East, Central Africa) at SoftwareONE South Africa...
Unlocking the value of Kubernetes
According to research, Kubernetes is predominantly for people who build platforms with almost a quarter of respondents citing that they are DevOps engineers. By Muggie van Staden, CEO of Obsidian Systems This is hardly surprising given how it has become an integral...
Analytics trends to watch in 2022
If 2022 is going to be remembered for anything, then the hope is that this is the year where business and technology leaders will transform their data insights into action. By Tony Nkuna, senior presales solutions consultant at TechSoft International Data has become...
Transform customer data into actionable insights
Customers touch the organisation from multiple points: websites, SMS, WhatsApp, live chats, bots, social media, email and the contact centre. Every one of these touchpoints is a data treasure trove, offering insights into customer behaviour, product issues, service...
Improve the customer journey with data-driven Insight
To enhance the customer experience (CX), organisations need to consider the entire customer journey – including each interaction and touchpoint that a customer has with your business. By Gary Allemann, MD of Master Data Management The amount of data that organisations...
How businesses can benefit from a data-driven culture
In a world with increased competition and ever-evolving customer expectations, companies are using data now more than ever to make more informed business decisions. By Lasath Punyadeera, head: personalisation at Standard Bank This approach to using data has been...
AI is set to take centre stage in 2022
Over the past two years since the Covid-19 pandemic started, Africa’s economy has contracted by 2,1%, and regional growth is expected to be muted in 2022 compared to 2021. By Ria Pinto, GM and technology leader at IBM South Africa Economic recovery and growth are top...