Strike a balance between hyper-personalisation and data privacy
In the current era of hyper-personalisation, a blanket approach to marketing is simply not effective. Customers want tailored offerings and experiences based on their own personal desires and needs, and businesses must be able to deliver this to remain competitive. By...
Data democratisation needs data governance
Sometimes it takes just one individual to come up with an innovative new approach that gives your organisation the competitive edge, but more often than not, it requires the collaboration of various different teams and the combination of lots of different data...
AI must deal with gender bias to reach its potential
The past year has seen artificial intelligence (AI) become a dinner-table topic of conversation around the world, thanks to bots such as ChatGPT, which dazzles users with its ability to compose lifelike text and even computer code. But what happens when AI makes wrong...
Blurring the lines between data management and cybersecurity
In the past, data management and cybersecurity would fall under separate domains, but with more organisations making the shift to the cloud, data management and data protection have merged, essentially blurring the lines between the two. By Hemant Harie, MD of Gabsten...
Use information to make sense of disruptive turbulence
The past 12 months have been a time, globally, of polycrisis. Not only has the world gone through Delta, Omicron, the Great Attrition, brutal inflation rises, trillions of dollars lost on US markets, and Russia's war on Ukraine, in South Africa, we've experienced the...
AI tools SMEs need to know about
ChatGPT is the word on the street at the moment, and receiving an incredible amount of attention and hype. It's the latest in a series of AI tools, or AI-driven services, that are steadily working their way into mainstream life. "Most people use AI every day without...
Go back to basics to mine data for better business resilience
Virtually every organisation in the world is under pressure to become more resilient amidst the continued risk of a global economic recession this year. One of the most effective ways of doing so is to unlock the true potential of their data to become more efficient...
Gain a clear line of dight with data lineage
We all have blind spots - in our personal lives, jobs, cars (though backup cameras help with that last one). These blind spots impact how we see, navigate, and interact with the world. By Gary Allemann, MD of Master Data Management Often, we don't even realise we have...
Will we be able to tell the difference between humans and robots?
The extraordinary arrival of the AI-powered chatbot ChatGPT has been the talk of the digital town, but is it really so good that nobody can tell the difference between man and machine? ChatGPT hurtled to 1-million users in just five days in November 2022. By January...
Get better value by extending your data management architecture
For many years, the South African banking sector has strived to comply with international financial regulations, such as Basel II and its successors, in order to ensure cost effective access to global markets. By Gary Allemann, MD of Master Data Management With its...
From AI to intelligent AI and a whole new world for business
Artificial intelligence (AI) is not a new concept, but in recent years technological developments around it have begun to dramatically accelerate, thanks to greater availability of data, sophisticated analytical tools and more. By Sarthak Rohal, vice-president: IT...
Skills development in IT key to customer service and a circular economy
Information technology (IT) skills remain in very short supply in Kenya, with a lack of senior technical resources available in-country to provide skills development and transfer. Sending people overseas to receive vendor certifications is cost-prohibitive, and while...