Section - Document Management

Start of the year exposes the true cost of manual workflows

by Kathy Gibson | February 20, 2026 | Document Management Trends | 0 Comments

As organisations return to full operational pace after the December break, the early months of the year often reveal uncomfortable truths about how work gets done. Backlogs resurface, approvals stall, and employees spend the first weeks of the year chasing documents,...

The document processing gap that’s billions in delays 

by Kathy Gibson | February 5, 2026 | Document Management Trends | 0 Comments

There's a hospital in Gauteng where patient files still travel by trolley. Nurses wheel them between wards, doctors wait for folders to arrive before consultations can begin, and inevitably, a file goes missing. Not lost, exactly. Just temporarily unlocatable in a...

Make the workflow work with cloud-driven automation

by Kathy Gibson | December 8, 2025 | Document Management Trends | 0 Comments

The print industry is at a critical turning point, writes Vaughan Patterson, strategic business development manager: graphic communications group at Ricoh South Africa. Speed has become a defining factor, with the Drupa Print Horizons Report revealing that nearly half...

Kyocera strengthens ECM offering with Square 9 launch

by Kathy Gibson | October 27, 2025 | Document Management | 0 Comments

Kyocera Document Solutions South Africa (KDZA) has announced the addition of Square 9 to its solutions portfolio, expanding its enterprise content management (ECM) capabilities to help businesses digitise, automate, and secure their content more efficiently. Square 9...

Sondéla Nature Reserve grows with Itec

by Allan Davison | Feb 7, 2013 | Document Management Trends, Technology Areas | 0 Comments

Sondéla Nature Reserve has relied on Itec Pretoria East to keep its print infrastructure running for more than 20 years, thanks to the office automation company’s ability to provide it with flexible financing options as well as excellent support and service despite...

Managing documents to make money

by Allan Davison | Jan 11, 2013 | Document Management, Technology Areas | 0 Comments

It has been proposed for some time that ever-improving technology would ultimately usher in the paperless office. However, as new technologies were introduced, the mounds of paper being generated in offices increased. It is in this sea of floating paperwork that users...