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E-commerce and real-time payments transform SA’s economic landscape

In 2025, South Africa finds itself at the crossroads of a digital revolution, writes Gabriel Swanepoel, country manager of Mastercard Southern Africa. Rapid advancements in technology and shifting consumer expectations are creating opportunities to reshape the...

Customers demand seamless omnichannel journeys

Customer engagement across multiple touchpoints is emerging as one of the most important ways that retailers can differentiate themselves from their competition. Those that offer a seamless omnichannel experience will be able to grow wallet-share, build customer...

Lower the risk of abandoned online shopping carts

Many e-commerce platforms experience elevated levels of cart abandonment because they fail to consider the perspective of the buyer. In much the same way that software can be far removed from the actual needs of the end user, so disconnects occur between online...

Does your online payment option have your best interests at heart?

A South African Reserve Bank study has highlighted several key reasons why the country’s consumers remain wary of digital payment methods. The SARB's September Payments Study Report found that of the more than 7 000 South Africans surveyed across two surveys, 17% were...

Pick n Pay adds capacity

Pick n Pay has opened additional capacity in response to the high demand in online shopping on its scheduled delivery platform www.pnp.co.za. In Gauteng particularly, where the third wave is resulting in more people distancing and isolating, Pick n Pay has increased...

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Cellucity partners with Pargo 

Delivery in South Africa is not easy. Many South Africans live in outlying areas where there isn’t a well-developed infrastructure in place to get online orders to customers in a way that is both convenient and affordable. For this reason, Cellucity partnered with...

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