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Lower the risk of abandoned online shopping carts

Many e-commerce platforms experience elevated levels of cart abandonment because they fail to consider the perspective of the buyer. In much the same way that software can be far removed from the actual needs of the end user, so disconnects occur between online...

Does your online payment option have your best interests at heart?

A South African Reserve Bank study has highlighted several key reasons why the country’s consumers remain wary of digital payment methods. The SARB's September Payments Study Report found that of the more than 7 000 South Africans surveyed across two surveys, 17% were...

Customers want last-mile delivery transparency

Consumers wanted real-time visibility on their online orders even before the pandemic turned the world upside down and propelled ecommerce to unprecedented heights. The results of a survey published by YouGov and cloud applications provider Infor in May 2020 found...

The 24/7 Black Friday: manage the extended shopping season

The evolution of 24/7 Black Friday specials from a single-day shopping event to a month-long retail phenomenon reflects changing consumer behaviours and strategic adaptations by retailers and logistics companies. This transformation is particularly evident in South...

Pick n Pay adds capacity

Pick n Pay has opened additional capacity in response to the high demand in online shopping on its scheduled delivery platform www.pnp.co.za. In Gauteng particularly, where the third wave is resulting in more people distancing and isolating, Pick n Pay has increased...

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Cellucity partners with Pargo 

Delivery in South Africa is not easy. Many South Africans live in outlying areas where there isn’t a well-developed infrastructure in place to get online orders to customers in a way that is both convenient and affordable. For this reason, Cellucity partnered with...

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