Pick the right B2B e-commerce model
Customer behaviour has changed significantly since the introduction of global restrictions and lockdowns. B2B sales organisations have quickly embarked on a digital transformation journey to meet customer demands and to sell goods and services online. By Nick Durrant,...
Is t-commerce the future of shopping?
Television commerce or t-commerce is a growing trend across the globe where consumers can instantly purchase products that appear on TV. Interactive live TV shopping is easy, simply point and click the remote to purchase a product. By Nick Durrant, CEO of Bluegrass...
Making chat commerce work
For consumers wary of engaging physically with service providers, online self-service channels have increased in popularity over the past 18 months. Consumers want to chat to businesses where they are, on channels that suit them. It may suit the business to have a...
Black Friday 2021: still time to make a big difference, but be realistic
Nobody knew what to expect ahead of Black Friday 2020. But 12 months on, it's clear local companies have woken up to the power of online sales. However, as Black Friday 2021 approaches, digital marketing specialists, Incubeta, warns that some brands are suffering...
Applicants want ICASA to make more time for interim transformation
Some Internet service providers (ISPs) are concerned about the timing of interim transformation requirements, suggesting that April 2022 does not give them enough time to establish effective agreements. ISPs are required to have 30% broad-based black economic...
Yep! launches digital solutions
Online marketplace Yep! has introduced new solutions as part of the Yellow Pages digital suite, to help SMMEs to digitally transform and thrive in the digital economy. The Covid-19 pandemic has accelerated the demand for digital services and Yep! is focused on...
Alternative lenders fund more online businesses than ever
The South African e-commerce sector is booming - and it's attracting growing numbers of SMEs and retailers looking to establish an online business, with a surge in requests for funding from the sector in recent months, says alternative lender Merchant Capital. A study...
Let’s ensure SA’s e-commerce growth is inclusive
E-commerce in South Africa has more than doubled over the period from 2018 to 2020. By Steve Briggs, chief sales and marketing officer at Seacom The Covid-19 pandemic has boosted demand for home deliveries, with research by World Wide Worx revealing that online retail...
Orderin relaunches as delivery-as-a-service platform
Food delivery app Orderin has relaunched as a B2B delivery-as-a-service platform. Founded in 2012, Orderin's new model focuses on delivery-as-a-service, as well as providing all the software (SaaS) organisations of varying sizes need to power their on-demand...
Pick n Pay adds capacity
Pick n Pay has opened additional capacity in response to the high demand in online shopping on its scheduled delivery platform www.pnp.co.za. In Gauteng particularly, where the third wave is resulting in more people distancing and isolating, Pick n Pay has increased...
Picup introduces premium driver network for businesses
Picup, a crowdsource delivery and tech company, has introduced Picup Plus, a premium service aimed at businesses that require drivers to represent their brand. Picup Plus was specifically designed for business clients that require the delivery experience to align with...
Chat commerce set to disrupt e-commerce
Technology advancements, particularly those in the user interface area, have made the chat channel far more user-friendly and accessible to customers. This is helping drive growth in the channel, giving companies a confidence boost when it comes to supporting it as...