Desmond Struwig, GM: digital at Decision Inc, thinks there is more to digitalisation than we hear about Sensationalism. What better way to provoke a response from an audience than through sensationalism? It is a tool used often by the famous, but while their use may...

When people talk about 'digital disruption', they tend to focus on disruptive opportunities for technology start-ups and the threats they pose to established banks, retailers and media companies. As we celebrate the annual Small Business Friday, Small & Medium...

There's an undeniable shift to digital within the customer service environment, but companies implementing new strategies while neglecting existing customers' preferences do so at their own peril, writes Wynand Smit, CEO at INOVO. The biggest growth market among...

Hywel Glyn-Jones, CEO, Opennetworks, examines how change management can enable the cultural shift that defines successful digital transformation in an organisation. In business the purpose of digital transformation is to create a culture of innovation thereby enabling...

The first industrial revolution was based on the use of steam to power machines. The second centred on the use of electricity to supply energy to assembly lines. The third came about with the use of electronics and IT to further automate production. But all of that is...

Business management solution providers are under enormous pressure to reinvent their platforms as the upsurge of social, mobile, analytics and cloud (SMAC) technologies threatens to make traditional enterprise resource planning (ERP) software irrelevant. That's the...

Guy Whitcroft, CEO at Westcon-Comstor Southern Africa, examines the megatrends driving enterprise computing. Technological change is the heartbeat of the IT industry and while it is easy to get sucked into the promise of self-driving cars, augmented reality and drones...

Getting a foothold on the ladder to business success can take little more than a smartphone and the right attitude, as a growing ecosystem of auto spares resellers is proving. With Jonathan Ngwenya's chain of auto salvage yards at its hub, a network of panelbeaters,...

Enterprise development manager Scott Zambonini from Seda Nelson Mandela Bay ICT Incubator (SNII), says several lessons from the gaming phenomenon, Pokémon Go, are relevant to South African small businesses. Location-based mobile game Pokémon Go is perhaps the best...