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Breaking news: It’s not always the network

Businesses continue to invest millions in networks, firewalls and cybersecurity, yet many overlook the technology sitting directly between their users and their most critical applications. That blind spot is becoming increasingly expensive, writes Kurt Goodall,...

Shadow AI the next evolution of Shadow IT

Shadow IT, the use of technology systems, software, applications, devices or cloud services without formal approval, management or monitoring, emerged as a by-product of speed and autonomy. By Bryan Hamman, area vice-president: Africa at NetScout When employees moved...

Women build small businesses with big intelligence

Accessible AI is giving women entrepreneurs greater commercial decision-making power, writes Christina Naidoo, chief operating officer of Huawei South Africa. Women know shrinkflation when they see it. Your favourite perfume suddenly comes in a smaller bottle, even...

AI agents augment human expertise in ICT professional services

AI and agentic AI are proving transformative in many use cases, but they aren’t a replacement for human expertise in the ICT professional services space. This is according to Paul Field, professional services/managed services business leader at CASA Software....
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