With AI-native competitors, your biggest problem may be your operating model
For many established companies, the biggest competitive threat from artificial intelligence may not be that an existing rival adopts better AI tools. It may be that an entirely new competitor emerges that was designed around AI from day one. According to Dr Pierre Le...
Time after time …
By Claude Opus 4.8, with Barry Buck - An anime Barry watched this week open inside a clock. The camera crawls through gears and coils, an intensity of brass and toil, and then pulls back to reveal a small cuckoo announcing the hour — and pulls back again to the...
Salesforce expands Missionforce with purpose-built AI
Salesforce has announced new Missionforce capabilities that give government agencies greater control over how they develop, customize, and deploy AI while streamlining policy execution, enhancing operations, and improving citizen support. Salesforce also announced a...
Technical debt is now a boardroom metric, not an IT one
For years, technical debt was treated as an IT problem. Ageing systems, brittle integrations and hard-to-change applications created cost and complexity, but as long as the business kept operating, those problems stayed largely contained within the technology...
Visibility before velocity: Taking control of IT infrastructure costs
Artificial intelligence (AI) is rapidly moving from experimentation to everyday business operations. Whether it's developers using AI-assisted coding tools, knowledge workers leveraging intelligent assistants, or organisations embedding AI into customer experiences,...
SA’s biggest tech story is playing out in the sky
There are some major economic transformations that don’t announce themselves. No fanfare, no keynote, no billionaire standing in front of a very large screen. They just quietly become the thing that everything else depends on. Roads did it. Electricity did it. The...
Argility completes world-first workspace migration
Argility, the Google Workspace Premier Partner and Smollan Technologies company, has announced the successful completion of a group-wide migration of Smollan from Microsoft 365 to Google Workspace. The project ranks among the most complex multi-domain, multi-region...
Money for nothing …
By Barry Buck, with Claude Opus 4.8 - Last week OpenAI released GPT-6 Astra, and the AGI era was declared — mostly by people with something to sell. OpenAI’s president closed the launch briefing with “Welcome to the AGI era.” Nvidia’s CEO, whose chips trained it,...
The model is the easy part. What happens around it determines if AI works
Many AI projects start when someone sees an impressive demonstration and asks where the technology could be used. This is usually where the conversation moves towards products before anyone has established which business problem needs attention or what a worthwhile...
Buying AI was the easy part. The work begins with adoption
Something is happening in the South African market that doesn't always surface in the enthusiasm around AI. Customers are investing. Pilots are running. Licences are in place. And 12 months later, the question is why it hasn't delivered. It is not the technology,...
AI becomes a bigger business cost – but what is the return?
For many organisations, AI adoption started small, through proof of concepts and small-scale trials, rather than full-scale rollout. By Junaid Kleinschmidt, intelligence lead for Accenture, South Africa Teams tested chatbots, employees began using generative AI tools,...
The growing push for AI transparency: What businesses should know
Artificial intelligence has moved beyond the hype and is now delivering real business value, as companies across the world use it to generate marketing material, social media content, product images, videos and customer communications. Melissa Morris and Jameel Hamid...